AWARDDELIVERY ORDERSmall business
Delivery order 16PBGC22F0010THE NORTHRIDGE GROUP, INC
Overview
Award facts
- Net obligations
- $1.94M
- $1,943,012of $1.94M potential value
- Outlays (paid to date)
- $1.67M
- $1.67M paid of $1.94M obligated$1,671,631
- Period of performance
- Mar 28, 2022 to Sep 27, 2025
- Ended
- Modifications
- 7
- Latest action Nov 20, 2025
- Contract type
- Delivery order
- PIID 16PBGC22F0010
Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.
Description of requirement
CUSTOMER SERVICE QUALITY ASSURANCE SERVICES.
Dates and value
- Award date
- Signed on Mar 22, 2022
- Potential end of performance
- Sep 26, 2025
- Current value
- $1,943,568Base and exercised options
- Potential value (if all options are exercised)
- $1,943,568
- Parent contract vehicle
- 47QRAA22D006B (FSS, multiple award) — 2 orders recorded under it
Obligations by fiscal year of action
- FY2026: -$13 (de-obligation)
- FY2025: $293,607
- FY2024: $563,139
- FY2023: $549,565
- FY2022: $536,714
Total across 5 fiscal years: $1,943,012
Net de-obligation in that fiscal year (obligations withdrawn).
Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Nov 20, 2025. View on USAspending · Recipient on SAM.gov
Recipient
LocationROSEMONT, IL
UEIJQN3A951FGK1
CAGE code3U8B2
Business sizeSmall businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt
Parent companyTHE NORTHRIDGE GROUP, INC
Business types and certifications
Women-ownedFor-profit organizationCorporation (not tax-exempt)
Self-reported at the time of the action.
Agency and place
Awarding and funding
- Awarded by
- Pension Benefit Guaranty Corporation
- PENSION BENEFIT GUARANTY CORP
- Funded by
- Pension Benefit Guaranty Corporation
- PENSION BENEFIT GUARANTY CORP
- Funded from
- Administrative expensesProgram activities016-4204Federal accounts (agency financial reports)
Place of performance
- Place of performance
- Rosemont, Cook County, Illinois 60018-4776
- Congressional district (place of performance)
- IL-08As reported at the time of the action
Classification and competition
Classification
- Product or service (PSC)
- R499SUPPORT- PROFESSIONAL: OTHER (service)
Competition
- Extent competed
- Full and open competitionA
- Solicitation procedures
- Subject to multiple award fair opportunityMAFO
- Set-aside
- Small business set aside - totalSBA
- Contract pricing
- Firm fixed priceJ
- Offers received
- 2
Solicitation and notices
- Solicitation ID
- 16PBGC22Q0022(as reported)
- Solicitation date
- Feb 17, 2022
Contract details
- Subcontracting plan
- Plan not requiredB
- Service Contract Act labor standards
- Yes
- Commercial procedures
- Commercial products/servicesA
- Government-furnished property
- Transaction uses GFE/GFPY
- Bundled requirement
- Not bundledH
- Consolidated requirement
- Not consolidatedD
- Undefinitized action (terms not final)
- No
- Performance-based service acquisition
- Yes - service where PBA is used.Y
Transaction history
Modification history
- Base award
- Mar 22, 2022Base obligation at award: $536,714
- Latest action
- Nov 20, 2025 — CloseoutModification P00007; obligation change -$13; administrative: no change in scope or value
- Latest substantive action
- Mar 25, 2025 — Option exercisedModification P00006; obligation change +$293,607
- Latest funding action
- May 16, 2024 — Funding onlyModification P00005; obligation change -$239; funding only: changes obligations, not scope
- Actions by type
- Base award1
- Option exercised3
- Funding only2
- Closeout1
- Other administrative action1
All contract data
All contract data
Every other field reported for this award, as of its latest reported action
Competition
- Evaluation preference
- No preference used
- Local area set-aside
- No
- Synopsized publicly (SAM.gov / FedBizOpps)
- Yes
- Simplified procedures for commercial items
- No
- A-76 (FAIR Act) action
- No
Pricing and financing
- Paid by purchase card
- No
- Latest action: change in base and exercised options
- -$13
- Latest action: change in base and all options
- -$13
Socio-economic and policy
- Inherently governmental functions
- Closely associatedCL
- EPA-designated product
- Not requiredE
- Clinger-Cohen Act planning (IT)
- No
Place and origin
- Domestic or foreign entity
- U.S. owned businessA
- Country of product or service origin
- United statesUSA
- Place of manufacture
- Not a manufactured end productC
Structure
- Award or IDV
- Award
- Award type
- Delivery orderC
- Parent vehicle type
- FSSC
- Parent vehicle: multiple or single award
- Multiple awardM
- Parent vehicle agency
- Federal Acquisition Service4732
- Awarding agency code
- 1602
- Awarding sub-tier code
- 1665
- Contracting office code
- 16PBGC
- Transactions recorded under this award key
- 8
Funding
- Funding agency code
- 1602
- Funding sub-tier code
- 1665
- Funding office code
- 16PBGC
- Treasury accounts
- 016-X-4204-000
- Object classes
- 25.2: Other services from non-Federal sources
- Disaster or emergency funding (DEFC)
- Q: Not Designated Nonemergency/Emergency/Disaster/Wildfire Suppression