GovChime
AWARDDELIVERY ORDEROther than small business

Delivery order 2032H520F00434AT&T TECHNICAL SERVICES COMPANY, INC

Overview

Award facts

Net obligations
$94.37M
$94,367,988of $99.19M potential value
Outlays (paid to date)
$89.15M
$89.15M paid of $94.37M obligated$89,148,107
Period of performance
Aug 13, 2020 to Jul 31, 2026
Ended
Modifications
58
Latest action Mar 3, 2026
Contract type
Delivery order
PIID 2032H520F00434

Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.

Description of requirement

CONTACT CENTER INFRASTRUCTURE SUPPORT SERVICES (CCISS) COVID-19

Dates and value

Award date
Signed on Jul 24, 2020
Current value
$96,783,285Base and exercised options
Potential value (if all options are exercised)
$99,190,692
Parent contract vehicle
GS00Q12NSD0004 (IDC, multiple award) — 91 orders recorded under it

Obligations by fiscal year of action

  • FY2026: -$805,579 (de-obligation)
  • FY2025: $8,325,688
  • FY2024: $16,184,282
  • FY2023: $28,796,631
  • FY2022: $11,222,856
  • FY2021: $18,835,426
  • FY2020: $11,808,684

Total across 7 fiscal years: $94,367,988

Net de-obligation in that fiscal year (obligations withdrawn).

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Mar 3, 2026. View on USAspending · Recipient on SAM.gov

Recipient

NameAT&T TECHNICAL SERVICES COMPANY, INC
LocationHERNDON, VA
UEIZZRPFWN91KD1
CAGE code08DR0
Business sizeOther than small businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt
Parent companyAT&T TECHNICAL SERVICES COMPANY, INC

Business types and certifications

For-profit organizationCorporation (not tax-exempt)

As represented in SAM.gov at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. Department of the Treasury
  2. Internal Revenue Service
  3. IT OPERATIONS
Funded by
  1. Department of the Treasury
  2. Internal Revenue Service
  3. CHIEF INFORMATION OFFICER
Funded from
Business systems modernization; Information servicesProgram activities020-0919, 020-0921Federal accounts (agency financial reports)

Place of performance

Place of performance
Herndon, Fairfax County, Virginia 20171-3402
Congressional district (place of performance)
VA-11As reported at the time of the action

Classification and competition

Classification

NAICS
517110WIRED TELECOMMUNICATIONS CARRIERS
Product or service (PSC)
D318IT AND TELECOM- INTEGRATED HARDWARE/SOFTWARE/SERVICES SOLUTIONS, PREDOMINANTLY SERVICES (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
Not reported
Contract pricing
Firm fixed priceJ
Offers received
2

Contract details

Subcontracting plan
Plan required - incentive not includedC
Certified cost or pricing data
No
Service Contract Act labor standards
Yes
Commercial procedures
Commercial products/services procedures not usedD
Government-furnished property
Transaction uses GFE/GFPY
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Multi-year contract
No
Performance-based service acquisition
Yes - service where PBA is used.Y

Transaction history

Modification history

Base award
Jul 24, 2020Base obligation at award: $6,705,424
Latest action
Mar 3, 2026 — Funding onlyModification P00058; obligation change -$39,451; funding only: changes obligations, not scope
Latest substantive action
Dec 11, 2025 — Supplemental agreement (within scope)Modification P00056; obligation change +$454,879
Latest funding action
Mar 3, 2026 — Funding onlyModification P00058; obligation change -$39,451; funding only: changes obligations, not scope
Actions by type
  • Base award1
  • Funding only20
  • Supplemental agreement (within scope)18
  • Other administrative action14
  • Option exercised5
  • Change order1
59 actions recorded, Jul 24, 2020 to Mar 3, 2026; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Synopsized publicly (SAM.gov / FedBizOpps)
Yes
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No

Socio-economic and policy

Inherently governmental functions
Closely associatedCL
Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
Yes
Walsh-Healey Act (materials and supplies)
No
Construction wage rates (Davis-Bacon)
Yes

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
IDCB
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
Federal Acquisition Service4732
Awarding agency code
2000
Awarding sub-tier code
2050
Contracting office code
205AE9
Transactions recorded under this award key
59

Funding

Funding agency code
2000
Funding sub-tier code
2050
Funding office code
2032H9
Treasury accounts
  • 020-2020/2020-0919-000
  • 020-2020/2021-0919-000
  • 020-2021/2021-0919-000
  • 020-2021/2022-0919-000
  • 020-2021/2023-0919-000
  • 020-2022/2022-0919-000
Show all 15 accounts
  • 020-2022/2023-0919-000
  • 020-2022/2024-0921-000
  • 020-2022/2031-0919-000
  • 020-2022/2031-0921-000
  • 020-2023/2023-0919-000
  • 020-2024/2024-0919-000
  • 020-2024/2025-0919-000
  • 020-2025/2025-0919-000
  • 020-X-0919-000
Object classes
  • 25.1: Advisory and assistance services
  • 25.7: Operation and maintenance of equipment
  • 31.0: Equipment
Disaster or emergency funding (DEFC)
  • O: Non-emergency P.L. 116-136|Non-emergency P.L. 116-139|Non-emergency P.L. 116-260|Non-emergency P.L. 117-2
  • Q: Not Designated Nonemergency/Emergency/Disaster/Wildfire Suppression
  • V: Non-emergency P.L. 117-2
COVID-19 supplemental obligations
$4,578,869
COVID-19 supplemental outlays
$4,578,869