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AWARDDELIVERY ORDERSmall business

Delivery order 2032H523F00138INTACT TECHNOLOGY, INC.

Overview

Award facts

Net obligations
$18.82M
$18,824,393of $50.78M potential value
Outlays (paid to date)
$18.82M
$18.82M paid of $18.82M obligated$18,824,393
Period of performance
Feb 2, 2023 to Dec 31, 2024
Ended
Modifications
14
Latest action Aug 18, 2025
Contract type
Delivery order
PIID 2032H523F00138

Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.

Description of requirement

SERVICENOW WORKSTREAMS RELEASE 3

Dates and value

Award date
Signed on Feb 2, 2023
Current value
$50,119,499Base and exercised options
Potential value (if all options are exercised)
$50,781,219
Parent contract vehicle
GS35F0414R (FSS, multiple award) — 168 orders recorded under it

Obligations by fiscal year of action

  • FY2025: -$25,000 (de-obligation)
  • FY2024: $3,570,775
  • FY2023: $15,278,618

Total across 3 fiscal years: $18,824,393

Net de-obligation in that fiscal year (obligations withdrawn).

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Aug 18, 2025. View on USAspending · Recipient on SAM.gov

Recipient

NameINTACT TECHNOLOGY, INC.
LocationRESTON, VA
UEISNE1FRA3N5K5
CAGE code3FPN6
Business sizeSmall businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt
Parent companyINTACT TECHNOLOGY INC

Business types and certifications

For-profit organizationCorporation (not tax-exempt)

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. Department of the Treasury
  2. Internal Revenue Service
  3. IT STRATEGY AND MODERNIZATION
Funded by
  1. Department of the Treasury
  2. Internal Revenue Service
  3. CHIEF INFORMATION OFFICER
Funded from
Business systems modernization; Information servicesProgram activities020-0919, 020-0921Federal accounts (agency financial reports)

Place of performance

Place of performance
Reston, Fairfax County, Virginia 20191-5808
Congressional district (place of performance)
VA-11As reported at the time of the action

Classification and competition

Classification

NAICS
541519OTHER COMPUTER RELATED SERVICES
Product or service (PSC)
DE01IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor) (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
No set-aside used
Contract pricing
Firm fixed priceJ
Offers received
1

Contract details

Subcontracting plan
Commercial subcontract planG
Cost Accounting Standards clause
Not applicable exempt from CASX
Service Contract Act labor standards
No
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Multi-year contract
No
Performance-based service acquisition
Yes - service where PBA is used.Y

Transaction history

Modification history

Base award
Feb 2, 2023Base obligation at award: $13,272,726
Latest action
Aug 18, 2025 — Other administrative actionModification P00014; obligation change -$25,000; administrative: no change in scope or value
Latest substantive action
Nov 27, 2024 — Supplemental agreement (within scope)Modification P00011
Latest funding action
Sep 25, 2023 — Funding onlyModification P00003; obligation change +$25,000; funding only: changes obligations, not scope
Actions by type
  • Base award1
  • Supplemental agreement (within scope)6
  • Other administrative action5
  • Funding only2
  • Closeout1
15 actions recorded, Feb 2, 2023 to Aug 18, 2025; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Synopsized publicly (SAM.gov / FedBizOpps)
Yes
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No

Socio-economic and policy

Inherently governmental functions
Other functionsOT
Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
No
Construction wage rates (Davis-Bacon)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
FSSC
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
Federal Acquisition Service4730
Awarding agency code
2000
Awarding sub-tier code
2050
Contracting office code
2032H5
Transactions recorded under this award key
15

Funding

Funding agency code
2000
Funding sub-tier code
2050
Funding office code
2032H9
Treasury accounts
  • 020-2021/2023-0921-000
  • 020-2022/2031-0919-000
  • 020-2022/2031-0921-000
Object classes
  • 25.1: Advisory and assistance services
Disaster or emergency funding (DEFC)
  • Q: Not Designated Nonemergency/Emergency/Disaster/Wildfire Suppression
  • V: Non-emergency P.L. 117-2
COVID-19 supplemental obligations
$230,000
COVID-19 supplemental outlays
$230,000