GovChime
AWARDDELIVERY ORDEROther than small business

Delivery order 24322621F0241INSIGHT PUBLIC SECTOR, INC.

Overview

Award facts

Net obligations
$3.64M
$3,637,441of $4.43M potential value
Outlays (paid to date)
$3.34M
$3.34M paid of $3.64M obligated$3,338,887
Period of performance
Jul 16, 2021 to Sep 16, 2026
Ended
Modifications
7
Latest action Sep 21, 2026
Contract type
Delivery order
PIID 24322621F0241

Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.

Description of requirement

CONTACT CENTER AS A SERVICE (CCAS) FOR OPM'S RETIREMENT SERVICES (RS) CALL CENTER.

Dates and value

Award date
Signed on Jul 16, 2021
Current value
$3,637,441Base and exercised options
Potential value (if all options are exercised)
$4,428,330
Parent contract vehicle
NNG15SC40B (GWAC, multiple award) — 752 orders recorded under it

Obligations by fiscal year of action

  • FY2026: -$535 (de-obligation)
  • FY2024: $1,175,000
  • FY2023: $1,054,561
  • FY2022: $818,907
  • FY2021: $589,507

Total across 5 fiscal years: $3,637,441

Net de-obligation in that fiscal year (obligations withdrawn).

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Sep 21, 2026. View on USAspending · Recipient on SAM.gov

Recipient

NameINSIGHT PUBLIC SECTOR, INC.
LocationCHANDLER, AZ
UEIFLZ4SYA9U2D1
CAGE code3DLL3
Business sizeOther than small businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt
Parent companyINSIGHT PUBLIC SECTOR INC.

Business types and certifications

For-profit organizationCorporation (not tax-exempt)

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. Office of Personnel Management
  2. OPM DC CENTRAL OFFICE CONTRACTING
Funded by
  1. Office of Personnel Management
  2. OPM DC CENTRAL OFFICE CONTRACTING
Funded from
Office of the chief information officer; Trust fund activityProgram activities024-0100Federal accounts (agency financial reports)

Place of performance

Place of performance
Boyers, Butler County, Pennsylvania 16017-0440
Congressional district (place of performance)
PA-16As reported at the time of the action

Classification and competition

Classification

NAICS
541519OTHER COMPUTER RELATED SERVICES
Product or service (PSC)
DH10IT AND TELECOM - PLATFORM AS A SERVICE: DATABASE, MAINFRAME, MIDDLEWARE (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
No set-aside used
Contract pricing
Firm fixed priceJ
Offers received
3

Contract details

Subcontracting plan
Plan required - incentive not includedC
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Performance-based service acquisition
Yes - service where PBA is used.Y

Transaction history

Modification history

Base award
Jul 16, 2021Base obligation at award: $589,507
Latest action
Sep 21, 2026 — Funding onlyModification P00007; obligation change -$535; funding only: changes obligations, not scope
Latest substantive action
Jul 24, 2024 — Option exercisedModification P00005; obligation change +$1,000,000
Latest funding action
Sep 21, 2026 — Funding onlyModification P00007; obligation change -$535; funding only: changes obligations, not scope
Actions by type
  • Base award1
  • Supplemental agreement (within scope)3
  • Option exercised3
  • Funding only1
8 actions recorded, Jul 16, 2021 to Sep 21, 2026; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Synopsized publicly (SAM.gov / FedBizOpps)
Yes
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No
Latest action: change in base and exercised options
-$535
Latest action: change in base and all options
-$535

Socio-economic and policy

Inherently governmental functions
Other functionsOT
Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
GWACA
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
National Aeronautics and Space Administration8000
Awarding agency code
2400
Awarding sub-tier code
2400
Contracting office code
243226
Transactions recorded under this award key
8

Funding

Funding agency code
2400
Funding sub-tier code
2400
Funding office code
243226
Treasury accounts
  • 024-2021/2021-0100-000
  • 024-2022/2022-0100-000
  • 024-2023/2023-0100-000
  • 024-2024/2024-0100-000
Object classes
  • 23.3: Communications, utilities, and miscellaneous charges
  • 25.3: Other goods and services from Federal sources
Disaster or emergency funding (DEFC)
  • Q: Not Designated Nonemergency/Emergency/Disaster/Wildfire Suppression