GovChime
AWARDDELIVERY ORDEROther than small business

Delivery order 28321326FDX030035CARAHSOFT TECHNOLOGY CORP

Overview

Award facts

Net obligations
$1.40M
$1,397,448of $6.30M potential value
Period of performance
Jul 8, 2026 to Jul 8, 2027
Ends in 8 months
Modifications
0
Latest action Jul 8, 2026
Contract type
Delivery order
PIID 28321326FDX030035

Description of requirement

QUALTRICS SOFTWARE DELIVERY ORDER FOR VOICE OF THE CUSTOMER (VOC) PLATFORM. PERIOD OF PERFORMANCE 7/9/2026 - 7/8/2027. BASE PERIOD PLUS THREE 12-MONTH OPTION PERIODS, AND A 6-MONTH OPTION TO EXTEND SERVICES.

Dates and value

Award date
Signed on Jul 8, 2026
Potential end of performance
Jan 8, 2031
Current value
$1,397,448Base and exercised options
Potential value (if all options are exercised)
$6,295,122
Parent contract vehicle
NNG15SC27B (GWAC, multiple award) — 1,158 orders recorded under it

Obligations by fiscal year of action

  • FY2026: $1,397,448

Total across 1 fiscal year: $1,397,448

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Jul 8, 2026. View on USAspending · Recipient on SAM.gov

Recipient

LocationRESTON, VA
UEIDT8KJHZXVJH5
CAGE code1P3C5
Business sizeOther than small businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt

Business types and certifications

For-profit organizationCorporation (not tax-exempt)

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. Social Security Administration
  2. SSA OFC OF ACQUISITION GRANTS
Funded by
  1. Social Security Administration
  2. SSA OFC OF ACQUISITION GRANTS
Funded from
028-8704Federal accounts (agency financial reports)

Place of performance

Place of performance
Reston, Fairfax County, Virginia 20190-5230
Congressional district (place of performance)
VA-11As reported at the time of the action

Classification and competition

Classification

Product or service (PSC)
7A21IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE) (product)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
Not reported
Contract pricing
Firm fixed priceJ
Offers received
3

Solicitation and notices

Solicitation ID
28321326Q00000041(as reported)
Solicitation date
Feb 25, 2026

Contract details

Subcontracting plan
Commercial subcontract planG
Major program
Customer feedback tool
Cost Accounting Standards clause
Not applicable exempt from CASX
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No

Transaction history

Modification history

Base award
Jul 8, 2026Base obligation at award: $1,397,448
Latest action
Jul 8, 2026 — Base awardModification 0; obligation change +$1,397,448
Actions by type
  • Base award1
1 actions recorded, Jul 8, 2026 to Jul 8, 2026; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Synopsized publicly (SAM.gov / FedBizOpps)
Yes
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No
Latest action: change in base and exercised options
$1,397,448
Latest action: change in base and all options
$6,295,122

Socio-economic and policy

Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Mfg in U.S.D

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
GWACA
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
National Aeronautics and Space Administration8000
Awarding agency code
2800
Awarding sub-tier code
2800
Contracting office code
283213
Transactions recorded under this award key
1

Funding

Funding agency code
2800
Funding sub-tier code
2800
Funding office code
283213
Treasury accounts
  • 028-2026/2026-8704-000
Object classes
  • 31.0: Equipment
Disaster or emergency funding (DEFC)
  • Q: Not Designated Nonemergency/Emergency/Disaster/Wildfire Suppression