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AWARDDELIVERY ORDERSmall business

Delivery order 47QPCA24F0044ALVAREZ LLC

Overview

Award facts

Net obligations
$631.58K
$631,583of $1.86M potential value
Outlays (paid to date)
$452.31K
$452.31K paid of $631.58K obligated$452,308
Period of performance
Jun 22, 2024 to Jun 21, 2027
Ends in 7 months
Modifications
9
Latest action Sep 21, 2026
Contract type
Delivery order
PIID 47QPCA24F0044

Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.

Description of requirement

ZENDESK LICENSES

Dates and value

Award date
Signed on Jun 18, 2024
Potential end of performance
Jun 21, 2029
Current value
$631,583Base and exercised options
Potential value (if all options are exercised)
$1,859,148
Parent contract vehicle
NNG15SC60B (GWAC, multiple award) — 80 orders recorded under it

Obligations by fiscal year of action

  • FY2026: $179,275
  • FY2025: $223,648
  • FY2024: $228,659

Total across 3 fiscal years: $631,583

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Sep 21, 2026. View on USAspending · Recipient on SAM.gov

Recipient

NameALVAREZ LLC
LocationLEESBURG, VA
UEIY928UVG75CT6
CAGE code35LK3
Business sizeSmall businessSize at award, per the contracting officer
Organization typePartnership
Parent companyALVAREZ LLC

Business types and certifications

Service-disabled veteran-ownedVeteran-ownedFor-profit organizationPartnership or LLP

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. General Services Administration
  2. Federal Acquisition Service
  3. TTS TECHNOLOGY ACQUISITION DIVISION, INTERNAL ACQUISITION
Funded by
  1. General Services Administration
  2. Federal Acquisition Service
  3. FEDRAMP DIVISION
Funded from
Government-wide policy; Office of products and programs; Working capital fund (DIRECT); Working capital fund (reimbursable); Federal citizen services fund (reimbursable); Acquisition services fund - operating (total operating exp + reserves)Program activities047-0401, 047-4534, 047-4540, 047-4549Federal accounts (agency financial reports)

Place of performance

Place of performance
Washington, District Of Columbia County, District Of Columbia 20405-0002
Congressional district (place of performance)
DC-98As reported at the time of the action

Classification and competition

Classification

NAICS
541519OTHER COMPUTER RELATED SERVICES
Product or service (PSC)
7B22IT AND TELECOM - COMPUTE: SERVERS (HARDWARE AND PERPETUAL LICENSE SOFTWARE) (product)

Competition

Extent competed
Full and open competition after exclusion of sourcesD
Fair opportunity exception
Competitive set asideCSA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
Small business set aside - totalSBA
Contract pricing
Firm fixed priceJ
Offers received
2

Solicitation and notices

Solicitation ID
47QPCA24Q0050(as reported)
Solicitation date
May 22, 2024

Contract details

Subcontracting plan
Plan not requiredB
Cost Accounting Standards clause
Not applicable exempt from CASX
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No

Transaction history

Modification history

Base award
Jun 18, 2024Base obligation at award: $197,707
Latest action
Sep 21, 2026 — Option exercisedModification P00009; obligation change +$16,548
Latest substantive action
Sep 21, 2026 — Option exercisedModification P00009; obligation change +$16,548
Actions by type
  • Base award1
  • Option exercised7
  • Supplemental agreement (within scope)1
  • Change order1
10 actions recorded, Jun 18, 2024 to Sep 21, 2026; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No
Latest action: change in base and exercised options
$16,548

Socio-economic and policy

Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Mfg in U.S.D

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
GWACA
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
National Aeronautics and Space Administration8000
Awarding agency code
4700
Awarding sub-tier code
4732
Contracting office code
47QPCA
Transactions recorded under this award key
10

Funding

Funding agency code
4700
Funding sub-tier code
4732
Funding office code
47QPFR
Treasury accounts
  • 047-2021/2024-4549-001
  • 047-2024/2024-0401-000
  • 047-2024/2025-4549-001
  • 047-2025/2025-0401-000
  • 047-X-4534-001
  • 047-X-4540-001
Show all 7 accounts
  • 047-X-4549-001
Object classes
  • 25.1: Advisory and assistance services
  • 31.0: Equipment
Disaster or emergency funding (DEFC)
  • Q: Not Designated Nonemergency/Emergency/Disaster/Wildfire Suppression
  • V: Non-emergency P.L. 117-2
COVID-19 supplemental obligations
$23,097
COVID-19 supplemental outlays
$23,097