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Delivery order 47QTCB23F0012QUALITY INNOVATION, INC.

Overview

Award facts

Net obligations
$3.00M
$3,002,085of $3.37M potential value
Period of performance
Jun 1, 2023 to May 31, 2026
Ended
Modifications
11
Latest action Aug 4, 2026
Contract type
Delivery order
PIID 47QTCB23F0012

Description of requirement

FULL SERVICE PROGRAM HELP DESK FOR LEGACY TELECOMMUNICATIONS SERVICES ON LSAS NATIONWIDE

Dates and value

Award date
Signed on May 12, 2023
Current value
$3,002,085Base and exercised options
Potential value (if all options are exercised)
$3,369,324
Parent contract vehicle
GS35F499GA (FSS, multiple award) — 5 orders recorded under it

Obligations by fiscal year of action

  • FY2025: $1,053,947
  • FY2024: $1,495,245
  • FY2023: $452,893

Total across 3 fiscal years: $3,002,085

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Aug 4, 2026. View on USAspending · Recipient on SAM.gov

Recipient

LocationAUSTIN, TX
UEIWJZ9PDU6TU25
CAGE code5HDC9
Business sizeSmall businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt

Business types and certifications

Service-disabled veteran-ownedVeteran-ownedHUBZone firmFor-profit organizationCorporation (not tax-exempt)

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. General Services Administration
  2. Federal Acquisition Service
  3. GSA/FAS ITC OFFICE OF ACQUISITION OPERATIONS, INTERAGENCY CONTRACTS
Funded by
  1. General Services Administration
  2. Federal Acquisition Service
  3. GSA/FAS ITC OFFICE OF ACQUISITION OPERATIONS, INTERAGENCY CONTRACTS

Place of performance

Place of performance
Austin, Williamson County, Texas 78717-4906
Congressional district (place of performance)
TX-31As reported at the time of the action

Classification and competition

Classification

Product or service (PSC)
DG01IT AND TELECOM - NETWORK SUPPORT SERVICES (LABOR) (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
No set-aside used
Contract pricing
Firm fixed priceJ
Offers received
1

Solicitation and notices

Solicitation ID
47QTCB23R0004(as reported)
Solicitation date
Apr 5, 2023

Contract details

Subcontracting plan
Plan not requiredB
Cost Accounting Standards clause
Not applicable exempt from CASX
Certified cost or pricing data
No
Service Contract Act labor standards
No
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Performance-based service acquisition
Yes - service where PBA is used.Y

Transaction history

Modification history

Base award
May 12, 2023Base obligation at award: $452,893
Latest action
Aug 4, 2026 — CloseoutModification PO0010; administrative: no change in scope or value
Latest substantive action
Apr 16, 2025 — Option exercisedModification PG0009; obligation change +$1,053,947
Actions by type
  • Base award1
  • Other administrative action7
  • Option exercised3
  • Closeout1
12 actions recorded, May 12, 2023 to Aug 4, 2026; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Synopsized publicly (SAM.gov / FedBizOpps)
Yes
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No

Socio-economic and policy

Inherently governmental functions
Other functionsOT
Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
FSSC
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
Federal Acquisition Service4732
Awarding agency code
4700
Awarding sub-tier code
4732
Contracting office code
47QTCB
Transactions recorded under this award key
12

Funding

Funding agency code
4700
Funding sub-tier code
4732
Funding office code
47QTCB