GovChime
AWARDBPA CALLSmall business

BPA call 70FBTX24F00000010ITCON SERVICES LLC

Overview

Award facts

Net obligations
$16.31M
$16,310,116of $16.31M potential value
Outlays (paid to date)
$16.31M
$16.31M paid of $16.31M obligated$16,310,116
Period of performance
Apr 1, 2024 to Dec 26, 2024
Ended
Modifications
10
Latest action Oct 15, 2025
Contract type
BPA call
PIID 70FBTX24F00000010

Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.

Description of requirement

THE PURPOSE OF CALL ORDER AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER CONTRACT IS TO PROVIDE SURGE CALL CENTER SUPPORT OF FEMAS DISASTER RESPONSE TO MICHIGAN.

Dates and value

Award date
Signed on Apr 1, 2024
Potential end of performance
Oct 15, 2025
Current value
$16,310,116Base and exercised options
Potential value (if all options are exercised)
$16,310,116
Parent contract vehicle
70FBTX21A00000002 (BPA, single award) — 12 orders recorded under it

Obligations by fiscal year of action

  • FY2026: -$10,481,841 (de-obligation)
  • FY2025: $5,041,200
  • FY2024: $21,750,757

Total across 3 fiscal years: $16,310,116

Net de-obligation in that fiscal year (obligations withdrawn).

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Oct 15, 2025. View on USAspending · Recipient on SAM.gov

Recipient

NameITCON SERVICES LLC
LocationVIENNA, VA
UEIWTMSNFD6P9J3
CAGE code5NC03
Business sizeSmall businessSize at award, per the contracting officer
Parent companyITCON SERVICES LLC

Business types and certifications

Minority-ownedSelf-certified small disadvantaged businessFor-profit organizationLimited liability company

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. Department of Homeland Security
  2. Federal Emergency Management Agency
  3. TEXAS NPSC(TXNP)
Funded by
  1. Department of Homeland Security
  2. Federal Emergency Management Agency
  3. REGION 6
Funded from
Base/non-major disastersProgram activities070-0702Federal accounts (agency financial reports)

Place of performance

Place of performance
Vienna, Fairfax County, Virginia 22182-2664
Congressional district (place of performance)
VA-11As reported at the time of the action

Classification and competition

Classification

NAICS
541519OTHER COMPUTER RELATED SERVICES
Product or service (PSC)
R702SUPPORT- MANAGEMENT: DATA COLLECTION (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
Not reported
Contract pricing
Labor hoursZ

Solicitation and notices

Solicitation ID
70FBTX24Q00000002(as reported)
Solicitation date
Mar 26, 2024

Contract details

Cost Accounting Standards clause
Not applicable exempt from CASX
Certified cost or pricing data
No
Service Contract Act labor standards
No
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Performance-based service acquisition
Yes - service where PBA is used.Y

Transaction history

Modification history

Base award
Apr 1, 2024Base obligation at award: $2,837,856
Latest action
Oct 15, 2025 — Funding onlyModification P00010; obligation change -$10,481,841; funding only: changes obligations, not scope
Latest substantive action
Oct 25, 2024 — Option exercisedModification P00008; obligation change +$5,041,200
Latest funding action
Oct 15, 2025 — Funding onlyModification P00010; obligation change -$10,481,841; funding only: changes obligations, not scope
Actions by type
  • Base award1
  • Option exercised5
  • Funding only4
  • Supplemental agreement (within scope)1
11 actions recorded, Apr 1, 2024 to Oct 15, 2025; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Synopsized publicly (SAM.gov / FedBizOpps)
No
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No
Latest action: change in base and exercised options
-$10,481,841
Latest action: change in base and all options
-$10,481,841

Socio-economic and policy

Inherently governmental functions
Other functionsOT
Recovered materials and sustainability
Environmentally preferableF
EPA-designated product
Meets requirementsA
Clinger-Cohen Act planning (IT)
Yes
Construction wage rates (Davis-Bacon)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
BPA callA
Parent vehicle type
BPAE
Parent vehicle: multiple or single award
Single awardS
Parent vehicle agency
Federal Emergency Management Agency7022
Awarding agency code
7000
Awarding sub-tier code
7022
Contracting office code
70FBTX
Transactions recorded under this award key
11

Funding

Funding agency code
7000
Funding sub-tier code
7022
Funding office code
70FPR6
Treasury accounts
  • 070-X-0702-000
Object classes
  • 25.2: Other services from non-Federal sources
Disaster or emergency funding (DEFC)
  • 4: Disaster P.L. 117-103
  • AAB: Emergency P.L. 117-328
  • AAE: Emergency P.L. 118-15
  • AAI: Disaster P.L. 118-47
  • N: Emergency P.L. 116-136
  • S: Disaster P.L. 116-260
COVID-19 supplemental obligations
-$757,895