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AWARDBPA CALLSmall business

BPA call 70FBTX24F00000029ITCON SERVICES LLC

Overview

Award facts

Net obligations
$19.55M
$19,550,481of $19.55M potential value
Outlays (paid to date)
$19.55M
$19.55M paid of $19.55M obligated$19,550,481
Period of performance
Jul 20, 2024 to Mar 16, 2025
Ended
Modifications
11
Latest action Oct 15, 2025
Contract type
BPA call
PIID 70FBTX24F00000029

Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.

Description of requirement

CALL ORDER 13 AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER CONTRACT IN SUPPORT OF FEMAS DECLARED DISASTER RESPONSE THROUGHOUT THE UNITED STATES.

Dates and value

Award date
Signed on Jul 19, 2024
Potential end of performance
Oct 15, 2025
Current value
$19,550,481Base and exercised options
Potential value (if all options are exercised)
$19,550,481
Parent contract vehicle
70FBTX21A00000002 (BPA, single award) — 12 orders recorded under it

Obligations by fiscal year of action

  • FY2026: -$8,734,159 (de-obligation)
  • FY2025: $16,445,840
  • FY2024: $11,838,800

Total across 3 fiscal years: $19,550,481

Net de-obligation in that fiscal year (obligations withdrawn).

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Oct 15, 2025. View on USAspending · Recipient on SAM.gov

Recipient

NameITCON SERVICES LLC
LocationVIENNA, VA
UEIWTMSNFD6P9J3
CAGE code5NC03
Business sizeSmall businessSize at award, per the contracting officer
Parent companyITCON SERVICES LLC

Business types and certifications

Minority-ownedSelf-certified small disadvantaged businessFor-profit organizationLimited liability company

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. Department of Homeland Security
  2. Federal Emergency Management Agency
  3. TEXAS NPSC(TXNP)
Funded by
  1. Department of Homeland Security
  2. Federal Emergency Management Agency
  3. REGION 6
Funded from
Base/non-major disastersProgram activities070-0702Federal accounts (agency financial reports)

Place of performance

Place of performance
Vienna, Fairfax County, Virginia 22182-2714
Congressional district (place of performance)
VA-11As reported at the time of the action

Classification and competition

Classification

NAICS
541519OTHER COMPUTER RELATED SERVICES
Product or service (PSC)
R702SUPPORT- MANAGEMENT: DATA COLLECTION (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
Not reported
Contract pricing
Labor hoursZ

Solicitation and notices

Solicitation ID
70FBTX24Q00000009(as reported)
Solicitation date
Jul 16, 2024

Contract details

Cost Accounting Standards clause
Not applicable exempt from CASX
Service Contract Act labor standards
No
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Performance-based service acquisition
Yes - service where PBA is used.Y

Transaction history

Modification history

Base award
Jul 19, 2024Base obligation at award: $4,116,000
Latest action
Oct 15, 2025 — CloseoutModification P00011; obligation change -$8,734,159; administrative: no change in scope or value
Latest substantive action
Jan 15, 2025 — Option exercisedModification P00007; obligation change +$5,268,000
Latest funding action
Jul 31, 2025 — Funding onlyModification P00010; funding only: changes obligations, not scope
Actions by type
  • Base award1
  • Option exercised5
  • Funding only4
  • Closeout1
  • Other administrative action1
12 actions recorded, Jul 19, 2024 to Oct 15, 2025; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No
Latest action: change in base and exercised options
-$8,734,159
Latest action: change in base and all options
-$8,734,159

Socio-economic and policy

Inherently governmental functions
Critical functionsCT
Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
Yes
Construction wage rates (Davis-Bacon)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
BPA callA
Parent vehicle type
BPAE
Parent vehicle: multiple or single award
Single awardS
Parent vehicle agency
Federal Emergency Management Agency7022
Awarding agency code
7000
Awarding sub-tier code
7022
Contracting office code
70FBTX
Transactions recorded under this award key
12

Funding

Funding agency code
7000
Funding sub-tier code
7022
Funding office code
70FPR6
Treasury accounts
  • 070-X-0702-000
Object classes
  • 25.2: Other services from non-Federal sources
Disaster or emergency funding (DEFC)
  • 4: Disaster P.L. 117-103
  • AAB: Emergency P.L. 117-328
  • AAD: Disaster P.L. 117-328
  • AAE: Emergency P.L. 118-15
  • AAI: Disaster P.L. 118-47
  • AAK: Emergency P.L. 118-158
Show all 8 codes
  • N: Emergency P.L. 116-136
  • S: Disaster P.L. 116-260
COVID-19 supplemental obligations
-$3,000,000