AWARDDELIVERY ORDERSmall business
Delivery order 70SBUR26F00000016PANAMERICA COMPUTERS, INC.
Overview
Award facts
- Net obligations
- $11.30M
- $11,297,155of $11.30M potential value
- Period of performance
- Jan 30, 2026 to Nov 29, 2026
- Ends within a month
- Modifications
- 1
- Latest action Jul 16, 2026
- Contract type
- Delivery order
- PIID 70SBUR26F00000016
Description of requirement
SALESFORCE CRM SOFTWARE SUPPORTS USCIS CALL CENTERS WITH REAL-TIME ACCESS TO CUSTOMER INFORMATION. IT IS A MODERN, INTEGRATED, AND CENTRALIZED CRM TOOL THAT PROVIDES A COMMON INTERFACE FOR ALL RELATED CUSTOMER INFORMATION, WHICH CAN BE ACCESSED, UPDA
Dates and value
- Award date
- Signed on Jan 30, 2026
- Current value
- $11,297,155Base and exercised options
- Potential value (if all options are exercised)
- $11,297,155
- Parent contract vehicle
- NNG15SD02B (GWAC, multiple award) — 1,084 orders recorded under it
Obligations by fiscal year of action
- FY2026: $11,297,155
Total across 1 fiscal year: $11,297,155
Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Jul 16, 2026. View on USAspending · Recipient on SAM.gov
Recipient
LocationLURAY, VA
UEIDPQEDJ6CXZM5
CAGE code301Q5
Business sizeSmall businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt
Parent companyPANAMERICA COMPUTERS INC
Business types and certifications
Women-ownedWomen-owned small business (WOSB)Economically disadvantaged WOSB (EDWOSB)Minority-ownedSelf-certified small disadvantaged businessHUBZone firmFor-profit organizationSubchapter S corporationCorporation (not tax-exempt)
Self-reported at the time of the action.
Agency and place
Awarding and funding
- Awarded by
- Department of Homeland Security
- U.S. Citizenship And Immigration Services
- USCIS CONTRACTING OFFICE(ERBUR)
- Funded by
- Department of Homeland Security
- U.S. Citizenship And Immigration Services
- US CITIZENSHIP IMMIGRATION SVCS
Place of performance
- Place of performance
- Camp Springs, Howard County, Maryland 20588-0009
- Congressional district (place of performance)
- MD-05As reported at the time of the action
Classification and competition
Classification
- Product or service (PSC)
- DA10IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (service)
Competition
- Extent competed
- Full and open competition after exclusion of sourcesD
- Fair opportunity exception
- Competitive set asideCSA
- Solicitation procedures
- Subject to multiple award fair opportunityMAFO
- Set-aside
- HUBZone set-asideHZC
- Contract pricing
- Firm fixed priceJ
- Offers received
- 4
Solicitation and notices
- Solicitation ID
- 70SBUR26Q00000008(as reported)
- Solicitation date
- Nov 13, 2025
Contract details
- Subcontracting plan
- Plan not requiredB
- Cost Accounting Standards clause
- Not applicable exempt from CASX
- Commercial procedures
- Commercial products/servicesA
- Government-furnished property
- Transaction does not use GFE/GFPN
- Bundled requirement
- Not bundledH
- Consolidated requirement
- Not consolidatedD
- Undefinitized action (terms not final)
- No
- Performance-based service acquisition
- No - service where PBA is not used.N
Transaction history
Modification history
- Base award
- Jan 30, 2026Base obligation at award: $11,286,239
- Latest action
- Jul 16, 2026 — Supplemental agreement (within scope)Modification P00001; obligation change +$10,916
- Latest substantive action
- Jul 16, 2026 — Supplemental agreement (within scope)Modification P00001; obligation change +$10,916
- Actions by type
- Base award1
- Supplemental agreement (within scope)1
All contract data
All contract data
Every other field reported for this award, as of its latest reported action
Competition
- Evaluation preference
- No preference used
- Local area set-aside
- No
- Synopsized publicly (SAM.gov / FedBizOpps)
- Yes
- Simplified procedures for commercial items
- No
- A-76 (FAIR Act) action
- No
Pricing and financing
- Paid by purchase card
- No
- Latest action: change in base and exercised options
- $10,916
- Latest action: change in base and all options
- $10,916
Socio-economic and policy
- Inherently governmental functions
- Other functionsOT
- Recovered materials and sustainability
- No clauses included and no sustainability includedC
- EPA-designated product
- Not requiredE
- Clinger-Cohen Act planning (IT)
- No
Place and origin
- Domestic or foreign entity
- U.S. owned businessA
- Country of product or service origin
- United statesUSA
- Place of manufacture
- Not a manufactured end productC
Structure
- Award or IDV
- Award
- Award type
- Delivery orderC
- Parent vehicle type
- GWACA
- Parent vehicle: multiple or single award
- Multiple awardM
- Parent vehicle agency
- National Aeronautics and Space Administration8000
- Awarding agency code
- 7000
- Awarding sub-tier code
- 7003
- Contracting office code
- 70SBUR
- Transactions recorded under this award key
- 2
Funding
- Funding agency code
- 7000
- Funding sub-tier code
- 7003
- Funding office code
- 70SC1S