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AWARDDELIVERY ORDERSmall business

Delivery order 75R60221F80025PEARL INTERACTIVE NETWORK LLC

Overview

Award facts

Net obligations
$15.23M
$15,231,656of $15.87M potential value
Outlays (paid to date)
$11.25M
$11.25M paid of $15.23M obligated$11,252,409
Period of performance
Feb 23, 2021 to Jan 14, 2026
Ended
Modifications
18
Latest action Dec 15, 2025
Contract type
Delivery order
PIID 75R60221F80025

Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.

Description of requirement

PROVIDER SUPPORT SERVICE CENTER (PSSC)

Dates and value

Award date
Signed on Mar 19, 2021
Potential end of performance
Feb 21, 2026
Current value
$15,231,656Base and exercised options
Potential value (if all options are exercised)
$15,868,261
Parent contract vehicle
47QTCA21D001A (FSS, multiple award) — 3 orders recorded under it

Obligations by fiscal year of action

  • FY2025: $1,122,135
  • FY2024: $3,553,912
  • FY2023: $3,487,077
  • FY2022: $3,948,019
  • FY2021: $3,120,513

Total across 5 fiscal years: $15,231,656

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Dec 15, 2025. View on USAspending · Recipient on SAM.gov

Recipient

NamePEARL INTERACTIVE NETWORK LLC
LocationATLANTA, GA
UEIFQKFHNVVTBN3
CAGE code56HH0
Business sizeSmall businessSize at award, per the contracting officer
Organization typeSole proprietorship
Parent companyPEARL INTERACTIVE NETWORK LLC

Business types and certifications

For-profit organizationLimited liability company

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. Department of Health and Human Services
  2. Health Resources And Services Administration
  3. HRSA HEADQUARTERS
Funded by
  1. Department of Health and Human Services
  2. Health Resources And Services Administration
  3. HRSA HEADQUARTERS
Funded from
Public health and social services emergency fundProgram activities075-0140Federal accounts (agency financial reports)

Place of performance

Place of performance
Rockville, Maryland

Classification and competition

Classification

NAICS
561422TELEMARKETING BUREAUS AND OTHER CONTACT CENTERS
Product or service (PSC)
DA01IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR) (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
Small business set aside - totalSBA
Contract pricing
Time and materialsY
Offers received
1

Contract details

Subcontracting plan
Plan not requiredB
Service Contract Act labor standards
No
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction uses GFE/GFPY
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Performance-based service acquisition
No - service where PBA is not used.N

Transaction history

Modification history

Base award
Mar 19, 2021Base obligation at award: $2,449,659
Latest action
Dec 15, 2025 — Supplemental agreement (within scope)Modification P00018
Latest substantive action
Dec 15, 2025 — Supplemental agreement (within scope)Modification P00018
Latest funding action
Apr 12, 2022 — Funding onlyModification P00006; obligation change +$1,755,428; funding only: changes obligations, not scope
Actions by type
  • Base award1
  • Other administrative action6
  • Option exercised4
  • Supplemental agreement (within scope)3
  • Change order2
  • Terminated for convenience2
  • Funding only1
19 actions recorded, Mar 19, 2021 to Dec 15, 2025; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Synopsized publicly (SAM.gov / FedBizOpps)
Yes
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No

Socio-economic and policy

Inherently governmental functions
Other functionsOT
Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
FSSC
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
Federal Acquisition Service4732
Awarding agency code
7500
Awarding sub-tier code
7526
Contracting office code
75R602
Transactions recorded under this award key
19

Funding

Funding agency code
7500
Funding sub-tier code
7526
Funding office code
75R602
Treasury accounts
  • 075-X-0140-000
Object classes
  • 25.2: Other services from non-Federal sources
Disaster or emergency funding (DEFC)
  • M: Emergency P.L. 116-127
  • P: Emergency P.L. 116-139
  • V: Non-emergency P.L. 117-2
COVID-19 supplemental obligations
$15,231,656
COVID-19 supplemental outlays
$11,252,409