GovChime
AWARDDELIVERY ORDEROther than small business

Delivery order 91003120F0312NELNET SERVICING, LLC

Overview

Award facts

Net obligations
$988.68M
$988,684,676of $988.68M potential value
Outlays (paid to date)
$1.64B
$1.64B paid of $988.68M obligated$1,641,604,662
Period of performance
Nov 26, 2019 to Dec 31, 2024
Ended
Modifications
166
Latest action Sep 29, 2026
Contract type
Delivery order
PIID 91003120F0312

Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.

Description of requirement

PROVIDE DIRECT LOAN SERVICES SUCH AS CALL CENTER AND FINANCIAL REPORTING - NELNET FROM 12/15/2019 THROUGH 12/14/2020

Dates and value

Award date
Signed on Nov 26, 2019
Current value
$988,684,676Base and exercised options
Potential value (if all options are exercised)
$988,684,676
Parent contract vehicle
EDFSA09D0013 (IDC, multiple award) — 40 orders recorded under it

Obligations by fiscal year of action

  • FY2026: $5,000,000
  • FY2025: $13,709,769
  • FY2024: $159,514,809
  • FY2023: $336,290,889
  • FY2022: $196,034,817
  • FY2021: $145,390,142
  • FY2020: $132,744,250

Total across 7 fiscal years: $988,684,676

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Sep 29, 2026. View on USAspending · Recipient on SAM.gov

Recipient

NameNELNET SERVICING, LLC
LocationLINCOLN, NE
UEIMNXKQ62J7AE8
CAGE code5JZQ5
Business sizeOther than small businessSize at award, per the contracting officer
Parent companyNELNET INC.

Business types and certifications

For-profit organizationLimited liability company

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. Department of Education
  2. FSA ACQUISITIONS OFFICE
Funded by
  1. Department of Education
  2. FEDERAL STUDENT AID
Funded from
Student aid administration; Servicing activitiesProgram activities091-0202Federal accounts (agency financial reports)

Place of performance

Place of performance
Washington, District Of Columbia County, District Of Columbia 20202-0002
Congressional district (place of performance)
DC-98As reported at the time of the action

Classification and competition

Classification

NAICS
522390OTHER ACTIVITIES RELATED TO CREDIT INTERMEDIATION
Product or service (PSC)
R710SUPPORT- MANAGEMENT: FINANCIAL (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
No set-aside used
Contract pricing
Firm fixed priceJ
Offers received
4

Contract details

Subcontracting plan
Plan required - incentive not includedC
Service Contract Act labor standards
Yes
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction uses GFE/GFPY
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Multi-year contract
No
Performance-based service acquisition
Yes - service where PBA is used.Y

Transaction history

Modification history

Base award
Nov 26, 2019Base obligation at award: $5,931,000
Latest action
Sep 29, 2026 — Supplemental agreement (within scope)Modification P00170; obligation change +$5,000,000
Latest substantive action
Sep 29, 2026 — Supplemental agreement (within scope)Modification P00170; obligation change +$5,000,000
Latest funding action
Sep 10, 2025 — Funding onlyModification P00168; obligation change -$88,411; funding only: changes obligations, not scope
Actions by type
  • Base award1
  • Supplemental agreement (within scope)112
  • Funding only44
  • Other administrative action6
  • Option exercised3
  • New work added (outside scope)1
167 actions recorded, Nov 26, 2019 to Sep 29, 2026; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Synopsized publicly (SAM.gov / FedBizOpps)
Yes
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No
Latest action: change in base and exercised options
$5,000,000
Latest action: change in base and all options
$5,000,000

Socio-economic and policy

Inherently governmental functions
Critical functionsCT
Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
IDCB
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
Department of Education9100
Awarding agency code
9100
Awarding sub-tier code
9100
Contracting office code
910031
Transactions recorded under this award key
167

Funding

Funding agency code
9100
Funding sub-tier code
9100
Funding office code
910055
Treasury accounts
  • 091-2018/2019-0202-000
  • 091-2019/2020-0202-000
  • 091-2020/2021-0202-000
  • 091-2021/2022-0202-000
  • 091-2021/2023-0202-000
  • 091-2022/2023-0202-000
Show all 8 accounts
  • 091-2023/2024-0202-000
  • 091-2024/2025-0202-000
Object classes
  • 25.2: Other services from non-Federal sources
  • 25.7: Operation and maintenance of equipment
Disaster or emergency funding (DEFC)
  • N: Emergency P.L. 116-136
  • Q: Not Designated Nonemergency/Emergency/Disaster/Wildfire Suppression
  • U: Emergency P.L. 116-260
  • V: Non-emergency P.L. 117-2
COVID-19 supplemental obligations
$25,279,696
COVID-19 supplemental outlays
$37,071,445