GovChime
AWARDDELIVERY ORDEROther than small business

Delivery order 9531CB21F0038DELOITTE CONSULTING LLP

Overview

Award facts

Net obligations
$17.93M
$17,932,896of $22.90M potential value
Outlays (paid to date)
$17.10M
$17.10M paid of $17.93M obligated$17,099,457
Period of performance
May 30, 2021 to Sep 28, 2026
Ended
Modifications
20
Latest action Jul 10, 2026
Contract type
Delivery order
PIID 9531CB21F0038

Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.

Description of requirement

CUSTOMER RELATIONSHIP MANAGEMENT (CRM) OPERATIONS, MAINTENANCE AND DEVELOPMENT SUPPORT

Dates and value

Award date
Signed on May 5, 2021
Current value
$18,995,376Base and exercised options
Potential value (if all options are exercised)
$22,900,075
Parent contract vehicle
GS35F0617Y (FSS, multiple award) — 163 orders recorded under it

Obligations by fiscal year of action

  • FY2026: $271,939
  • FY2025: $3,367,472
  • FY2024: $3,053,878
  • FY2023: $3,865,658
  • FY2022: $4,026,450
  • FY2021: $3,347,498

Total across 6 fiscal years: $17,932,896

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Jul 10, 2026. View on USAspending · Recipient on SAM.gov

Recipient

NameDELOITTE CONSULTING LLP
LocationARLINGTON, VA
UEICKV2L9GZKJK3
CAGE code1TTG5
Business sizeOther than small businessSize at award, per the contracting officer
Organization typePartnership
Parent companyDELOITTE CONSULTING LLP

Business types and certifications

For-profit organizationPartnership or LLP

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. Consumer Financial Protection Bureau
  2. CONSUMER FINANCE PROTECTION BUREAU
Funded by
  1. Consumer Financial Protection Bureau
  2. CONSUMER FINANCE PROTECTION BUREAU
Funded from
Consumer financial protection bureauProgram activities581-5577Federal accounts (agency financial reports)

Place of performance

Place of performance
Washington, District Of Columbia County, District Of Columbia 20552-0004
Congressional district (place of performance)
DC-98As reported at the time of the action

Classification and competition

Classification

NAICS
541512COMPUTER SYSTEMS DESIGN SERVICES
Product or service (PSC)
DA10IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
Not reported
Contract pricing
Firm fixed priceJ
Offers received
12

Solicitation and notices

Solicitation ID
9531CB21Q0002(as reported)
Solicitation date
Nov 20, 2020

Contract details

Subcontracting plan
Plan required - incentive not includedC
Service Contract Act labor standards
No
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Performance-based service acquisition
Yes - service where PBA is used.Y

Transaction history

Modification history

Base award
May 5, 2021Base obligation at award: $2,782,600
Latest action
Jul 10, 2026 — Change orderModification P00020
Latest substantive action
Jul 10, 2026 — Change orderModification P00020
Latest funding action
Sep 29, 2025 — Funding onlyModification P00018; obligation change -$410,256; funding only: changes obligations, not scope
Actions by type
  • Base award1
  • Other administrative action7
  • Option exercised5
  • Funding only4
  • Supplemental agreement (within scope)3
  • Change order1
21 actions recorded, May 5, 2021 to Jul 10, 2026; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Synopsized publicly (SAM.gov / FedBizOpps)
Yes
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No

Socio-economic and policy

Inherently governmental functions
Closely associated,critical functionsCL,CT
Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
Yes

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
FSSC
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
Federal Acquisition Service4732
Awarding agency code
955F
Awarding sub-tier code
955F
Contracting office code
9531CB
Transactions recorded under this award key
21

Funding

Funding agency code
955F
Funding sub-tier code
955F
Funding office code
9531CB
Treasury accounts
  • 581-X-5577-000
Object classes
  • 25.1: Advisory and assistance services
  • 31.0: Equipment
Disaster or emergency funding (DEFC)
  • Q: Not Designated Nonemergency/Emergency/Disaster/Wildfire Suppression