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AWARDDELIVERY ORDERSmall business

Delivery order HSBP1017J00634TECHOP SOLUTIONS INTERNATIONAL, INC.

Overview

Award facts

Net obligations
$27.32M
$27,317,496of $27.32M potential value
Outlays (paid to date)
$595.83K
$595.83K paid of $27.32M obligated$595,833
Period of performance
Sep 30, 2017 to Mar 20, 2025
Ended
Modifications
9
Latest action Mar 26, 2025
Contract type
Delivery order
PIID HSBP1017J00634

Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.

Description of requirement

IGF::CT::IGF CONSOLIDATED CALL CENTER

Dates and value

Award date
Signed on Sep 28, 2017
Current value
$27,317,496Base and exercised options
Potential value (if all options are exercised)
$27,317,496
Parent contract vehicle
HSHQDC16DP2026 (IDC, multiple award) — 8 orders recorded under it

Obligations by fiscal year of action

  • FY2025: -$1,784,464 (de-obligation)
  • FY2021: $5,617,752
  • FY2020: $5,934,586
  • FY2019: $10,585,373
  • FY2018: $3,375,997
  • FY2017: $3,588,251

Total across 6 fiscal years: $27,317,496

Net de-obligation in that fiscal year (obligations withdrawn).

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Mar 26, 2025. View on USAspending · Recipient on SAM.gov

Recipient

NameTECHOP SOLUTIONS INTERNATIONAL, INC.
LocationSTAFFORD, VA
UEIL4D6NDBWN885
CAGE code49Q60
Business sizeSmall businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt
Parent companyTECHOP SOLUTIONS INTERNATIONAL, INC.

Business types and certifications

Service-disabled veteran-ownedVeteran-ownedFor-profit organizationSubchapter S corporationCorporation (not tax-exempt)

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. Department of Homeland Security
  2. U.S. Customs And Border Protection
  3. BORDER ENFORCEMENT CONTRACTING DIVISION
Funded by
  1. Department of Homeland Security
  2. U.S. Customs And Border Protection
  3. US BORDER PATROL
Funded from
Electronic system for travel authorization (ESTA) (DIRECT); International registered traveler (DIRECT); CAS - trade and travel operations; Field is optional prior to fy21Program activities070-0530, 070-5543, 070-5595Federal accounts (agency financial reports)

Place of performance

Place of performance
Washington, District Of Columbia County, District Of Columbia 20229-0002
Congressional district (place of performance)
DC-98As reported at the time of the action

Classification and competition

Classification

NAICS
561110OFFICE ADMINISTRATIVE SERVICES
Product or service (PSC)
R699SUPPORT- ADMINISTRATIVE: OTHER (service)

Competition

Extent competed
Full and open competition after exclusion of sourcesD
Fair opportunity exception
Follow-on action following competitive initial actionFOO
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
Service disabled veteran owned small business set-asideSDVOSBC
Contract pricing
Labor hoursZ

Solicitation and notices

Solicitation ID
HSBP1017Q0062(as reported)

Contract details

Subcontracting plan
Plan not requiredB
Certified cost or pricing data
No
Commercial procedures
Commercial products/services procedures not usedD
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Multi-year contract
No
Performance-based service acquisition
No - service where PBA is not used.N

Transaction history

Modification history

Base award
Sep 28, 2017Base obligation at award: $3,588,251
Latest action
Mar 26, 2025 — Change orderModification P00009; obligation change -$1,784,464
Latest substantive action
Mar 26, 2025 — Change orderModification P00009; obligation change -$1,784,464
Actions by type
  • Base award1
  • Change order5
  • Option exercised4
10 actions recorded, Sep 28, 2017 to Mar 26, 2025; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Synopsized publicly (SAM.gov / FedBizOpps)
Yes
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No
Latest action: change in base and exercised options
-$1,784,464
Latest action: change in base and all options
-$1,784,464

Socio-economic and policy

Inherently governmental functions
Other functionsOT
Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
No
Walsh-Healey Act (materials and supplies)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
IDCB
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
Office Of Procurement Operations7001
Awarding agency code
7000
Awarding sub-tier code
7014
Contracting office code
70B03C
Transactions recorded under this award key
10

Funding

Funding agency code
7000
Funding sub-tier code
7014
Funding office code
70B003
Treasury accounts
  • 070-2017/2017-0530-000
  • 070-2018/2018-0530-000
  • 070-2021/2021-0530-000
  • 070-X-5543-000
  • 070-X-5595-000
Object classes
  • 25.2: Other services from non-Federal sources
Disaster or emergency funding (DEFC)
  • 9: DEFC of '9' Indicates that the data for this row is not related to a COVID-19 P.L. (DEFC not one of the following: ['L', 'M', 'N', 'O', 'P', 'U', 'V']), but that the agency has declined to specify which other DEFC (or combination of DEFCs, in the case that the money hasn't been split out like it would be with a specific DEFC value) applies. This code was discontinued on July 13, 2021.
  • Q: Not Designated Nonemergency/Emergency/Disaster/Wildfire Suppression