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Purchase order HSFE1107P0176TIER3SME, INC

Overview

Award facts

Period of performance
Dec 6, 2016 to Sep 30, 2008
Ended
Modifications
2
Latest action Dec 6, 2016
Contract type
Purchase order
PIID HSFE1107P0176

Description of requirement

THIS INITIATIVE WILL ALLOW THE NPSCS TO ROUTE CALLS TO ONE, TWO, THREE OR FOUR LOCATIONS SIMULTANEOUSLY, ESTABLISH PROMPTS IN THE IVR TO ISOLATE SPECIALIZED WORKLOADS, EXPORT DATA FOR CUSTOMIZED REPORTS, VALIDATE THE IMPLEMENTATION OF SYSTEMS CHANGES, AVOID ZIP-CODE BASED ROUTING ERRORS, EFFECT MULTIPLE SYSTEMS UPDATES SIMULTANEOUSLY, EFFICIENTLY RE-ROUTE CALLS AWAY FROM A FACILITY DURING AN EMERGENCY, ROUTE CALLS TO NON-NPSC SITES BY SKILL, ADVISE CALLERS WHEN THE NPSCS WILL RE-OPEN FOLLOWING A HOLIDAY AND CORRECT CALL ROUTING ERRORS ASSOCIATED WITH US TERRITORIES WEST OF THE INTERNATIONAL DATELINE. THESE CAPABILITIES CURRENTLY DO NOT EXIST WITHIN THE CONSOLIDATED ADMINISTRATIVE TOOL.

Dates and value

Award date
Earliest action recorded: Sep 3, 2008 (the base award is not in the records GovChime holds)
Potential end of performance
Sep 29, 2008

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Dec 6, 2016. View on USAspending · Recipient on SAM.gov

Recipient

NameTIER3SME, INC
LocationRALEIGH, NC
UEIR45YEBNQKGP7
Business sizeSmall businessSize at award, per the contracting officer
Parent companyTIER3SME, INC

Agency and place

Awarding and funding

Awarded by
  1. Department of Homeland Security
  2. Federal Emergency Management Agency
  3. REGION 4: EMERGENCY PREPAREDNESS AN
Funded by
  1. Department of Homeland Security
  2. Federal Emergency Management Agency
  3. REGION 6 : EMERGENCY PREPAREDNESS A

Place of performance

Place of performance
Denton, Texas 76202-0198
Congressional district (place of performance)
TX-13As reported at the time of the action

Classification and competition

Classification

NAICS
541511CUSTOM COMPUTER PROGRAMMING SERVICES
Product or service (PSC)
D301IT AND TELECOM- FACILITY OPERATION AND MAINTENANCE (service)

Competition

Extent competed
Not competedC
Reason not competed
Unique sourceUNQ
Solicitation procedures
Alternative sourcesAS
Set-aside
No set-aside used
Contract pricing
Firm fixed priceJ
Offers received
1

Contract details

Cost Accounting Standards clause
Not applicable exempt from CASX
Service Contract Act labor standards
No
Commercial procedures
Commercial item procedures not usedD
Government-furnished property
Transaction does not use GFE/GFPN
Consolidated requirement
No
Undefinitized action (terms not final)
No
Multi-year contract
No
Performance-based service acquisition
No - service where PBA is not used.N

Transaction history

Modification history

Latest action
Dec 6, 2016 — CloseoutModification P00002; administrative: no change in scope or value
Actions by type
  • Closeout1
  • Other administrative action1
2 actions recorded, Sep 3, 2008 to Dec 6, 2016; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No

Socio-economic and policy

Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
No

Place and origin

Country of product or service origin
United statesUSA

Structure

Award or IDV
Award
Award type
Purchase orderB
Awarding agency code
7000
Awarding sub-tier code
7022
Contracting office code
70FBR4
Transactions recorded under this award key
2

Funding

Funding agency code
7000
Funding sub-tier code
7022
Funding office code
70FBR6