AWARDDELIVERY ORDEROther than small business
Delivery order HSFE1108F0011SYKES ENTERPRISES, INCORPORATED
Overview
Award facts
- Period of performance
- Oct 16, 2007 to Mar 31, 2009
- Ended
- Modifications
- 2
- Latest action Aug 14, 2017
- Contract type
- Delivery order
- PIID HSFE1108F0011
Description of requirement
IVR (VOICE RECOGNITION) HOSTED APPLICATION CAPABILITY WITH HOSTED PLATFORM
Dates and value
- Award date
- Signed on Oct 16, 2007
- Potential end of performance
- Mar 30, 2009
- Parent contract vehicle
- GS35F0284R (FSS, multiple award) — 3 orders recorded under it
Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Aug 14, 2017. View on USAspending · Recipient on SAM.gov
Recipient
LocationTAMPA, FL
UEIULUTLAXSUMS5
Business sizeOther than small businessSize at award, per the contracting officer
Parent companySYKES ENTERPRISES, INCORPORATED
Business types and certifications
For-profit organizationCorporation (not tax-exempt)
Self-reported at the time of the action.
Agency and place
Awarding and funding
- Awarded by
- Funded by
- Department of Homeland Security
- Federal Emergency Management Agency
- TEXAS NPSC(TXNP)
Place of performance
- Place of performance
- Denton, Texas 76202-0198
- Congressional district (place of performance)
- TX-13As reported at the time of the action
Classification and competition
Classification
- Product or service (PSC)
- D316IT AND TELECOM- TELECOMMUNICATIONS NETWORK MANAGEMENT (service)
Competition
- Extent competed
- Competitive delivery orderCDO
- Solicitation procedures
- Negotiated proposal/quoteNP
- Set-aside
- No set-aside used
- Contract pricing
- Firm fixed priceJ
- Offers received
- 3
Contract details
- Cost Accounting Standards clause
- Not applicable exempt from CASX
- Service Contract Act labor standards
- No
- Commercial procedures
- Commercial item procedures not usedD
- Government-furnished property
- Transaction does not use GFE/GFPN
- Bundled requirement
- Not a bundled requirementD
- Consolidated requirement
- No
- Undefinitized action (terms not final)
- No
- Multi-year contract
- No
- Performance-based service acquisition
- No - service where PBA is not used.N
Transaction history
Modification history
- Base award
- Oct 16, 2007Base obligation at award: $289,870
- Latest action
- Aug 14, 2017 — CloseoutModification P00002; administrative: no change in scope or value
- Actions by type
- Base award1
- Closeout1
- Other administrative action1
All contract data
All contract data
Every other field reported for this award, as of its latest reported action
Competition
- Evaluation preference
- No preference used
- Simplified procedures for commercial items
- No
- A-76 (FAIR Act) action
- No
Pricing and financing
- Paid by purchase card
- No
Socio-economic and policy
- EPA-designated product
- Not requiredE
- Clinger-Cohen Act planning (IT)
- No
- Construction wage rates (Davis-Bacon)
- No
Place and origin
- Domestic or foreign entity
- U.S. owned businessA
Structure
- Award or IDV
- Award
- Award type
- Delivery orderC
- Parent vehicle type
- FSSC
- Parent vehicle: multiple or single award
- Multiple awardM
- Parent vehicle agency
- Federal Acquisition Service4730
- Awarding agency code
- 7000
- Awarding sub-tier code
- 7022
- Contracting office code
- 70FBTX
- Transactions recorded under this award key
- 3
Funding
- Funding agency code
- 7000
- Funding sub-tier code
- 7022
- Funding office code
- 70FBTX