GovChime
AWARDDELIVERY ORDERSmall business

Delivery order W91CRB21F0126IMMERSION CONSULTING LLC

Overview

Award facts

Net obligations
$11.80M
$11,796,475of $11.80M potential value
Period of performance
Feb 2, 2021 to May 1, 2026
Ended
Modifications
10
Latest action Jan 28, 2026
Contract type
Delivery order
PIID W91CRB21F0126

Description of requirement

HELP DESK SUPPORT/AUTOMATION

Dates and value

Award date
Signed on Jan 27, 2021
Current value
$11,796,475Base and exercised options
Potential value (if all options are exercised)
$11,796,475
Parent contract vehicle
GS35F142BA (FSS, multiple award) — 60 orders recorded under it

Obligations by fiscal year of action

  • FY2026: $565,613
  • FY2025: $2,243,701
  • FY2024: $2,223,493
  • FY2023: $2,203,506
  • FY2022: $2,183,556
  • FY2021: $2,376,606

Total across 6 fiscal years: $11,796,475

The Department of Defense funded and awarded this contract. DoD contract actions are withheld at the source for about 90 days after signature, so actions signed after Aug 9, 2026 are not yet public.

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Jan 28, 2026. View on USAspending · Recipient on SAM.gov

Recipient

LocationANNAPOLIS, MD
UEIPNFEKKN4HDS4
CAGE code32FX8
Business sizeSmall businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt

Business types and certifications

Service-disabled veteran-ownedVeteran-ownedFor-profit organizationLimited liability companyCorporation (not tax-exempt)

Self-reported at the time of the action.

Agency and place

Awarding and funding

Funded by
  1. Department of Defense
  2. Department Of The Army
  3. W00G OFC ASA FIN MGT AND COMPT
Funded from
UndistributedProgram activities021-2020Federal accounts (agency financial reports)

Place of performance

Place of performance
Annapolis, Anne Arundel County, Maryland 21401-4561
Congressional district (place of performance)
MD-03As reported at the time of the action

Classification and competition

Classification

Product or service (PSC)
R499SUPPORT- PROFESSIONAL: OTHER (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
Not reported
Contract pricing
Firm fixed priceJ
Offers received
1

Solicitation and notices

Solicitation ID
W91CRB20R0043(as reported)
Solicitation date
Nov 13, 2020

Contract details

Subcontracting plan
Plan not requiredB
Certified cost or pricing data
No
Service Contract Act labor standards
No
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Performance-based service acquisition
Yes - service where PBA is used.Y

Transaction history

Modification history

Base award
Jan 27, 2021Base obligation at award: $2,376,606
Latest action
Jan 28, 2026 — Funding onlyModification P00010; obligation change +$565,613; funding only: changes obligations, not scope
Latest substantive action
Jan 21, 2025 — Option exercisedModification P00006; obligation change +$2,243,701
Latest funding action
Jan 28, 2026 — Funding onlyModification P00010; obligation change +$565,613; funding only: changes obligations, not scope
Actions by type
  • Base award1
  • Option exercised4
  • Other administrative action4
  • Supplemental agreement (within scope)1
  • Funding only1
11 actions recorded, Jan 27, 2021 to Jan 28, 2026; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Synopsized publicly (SAM.gov / FedBizOpps)
Yes
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No
Latest action: change in base and exercised options
$565,613
Latest action: change in base and all options
$565,613

Socio-economic and policy

Inherently governmental functions
Other functionsOT
Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC
Sea transportation
No

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
FSSC
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
Federal Acquisition Service4732
IT commercial item category
Not IT products or servicesZ
DoD claimant program
ServicesS1
Awarding agency code
9700
Awarding sub-tier code
2100
Contracting office code
W91CRB
Transactions recorded under this award key
1

Funding

Funding agency code
9700
Funding sub-tier code
2100
Funding office code
W81MR3
Treasury accounts
  • 021-2022/2022-2020-000
  • 021-2023/2023-2020-000
  • 021-2024/2024-2020-000
  • 021-2025/2025-2020-000
Object classes
  • 25.1: Advisory and assistance services
Disaster or emergency funding (DEFC)
  • Q: Not Designated Nonemergency/Emergency/Disaster/Wildfire Suppression