GovChime
IDVSmall business

BPA (single-award IDV) 91003120A0007CFI GROUP USA, L.L.C.

Overview

Award facts

Obligated on orders under this IDV
$3.01M
$3,007,041 across 37 orders
Period of performance
From Jul 10, 2020
Modifications
7
Latest action Jul 2, 2025
Contract type
BPA (single-award IDV)
PIID 91003120A0007

Description of requirement

CUSTOMER EXPERIENCE SURVEYING APPLICANTS THROUGH VARIOUS MOBILE CHANNELS TO GARNER APPLICANTS FEEDBACK ON THIS NEW CUSTOMER EXPERIENCE. SURVEY RESULTS WILL INFORM FSA ON PROGRESS TOWARD ITS GOAL OF CONTINUOUSLY IMPROVE ITS CUSTOMERS EXPERIENCE.

Dates and value

Award date
Signed on Jul 10, 2020
Ordering period ends
Jan 10, 2026
Ceiling
Ceiling (single-award vehicle): $6,000,000
Parent contract vehicle
47QRAA19D0060 (FSS, multiple award)

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Jul 2, 2025. View on USAspending · Recipient on SAM.gov

Recipient

NameCFI GROUP USA, L.L.C.
LocationANN ARBOR, MI
UEIHUNVF7L24SN8
CAGE code3BKA8
Business sizeSmall businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt
Parent companyCFI GROUP USA, L.L.C.

Business types and certifications

For-profit organizationLimited liability companyCorporation (not tax-exempt)

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. Department of Education
  2. FSA ACQUISITIONS OFFICE
Funded by
  1. Department of Education
  2. FEDERAL STUDENT AID

Classification and competition

Classification

NAICS
541611ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICES
Product or service (PSC)
R499SUPPORT- PROFESSIONAL: OTHER (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
Small business set aside - totalSBA
Contract pricing
Firm fixed priceJ
Offers received
2

Solicitation and notices

Solicitation ID
91003119Q0027(as reported)

Contract details

Cost Accounting Standards clause
Not applicable exempt from CASX
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Performance-based service acquisition
No - service where PBA is not used.N

Transaction history

Modification history

Base award
Jul 10, 2020
Latest action
Jul 2, 2025 — Option exercisedModification P00013
Latest substantive action
Jul 2, 2025 — Option exercisedModification P00013
Actions by type
  • Base award1
  • Option exercised5
  • Supplemental agreement (within scope)1
  • Other administrative action1
8 actions recorded, Jul 10, 2020 to Jul 2, 2025; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Socio-economic and policy

Inherently governmental functions
Critical functionsCT
Clinger-Cohen Act planning (IT)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA

Structure

Award or IDV
IDV
IDV type
BPAE
Multiple or single award
Single awardS
Parent vehicle type
FSSC
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
Federal Acquisition Service4732
Awarding agency code
9100
Awarding sub-tier code
9100
Contracting office code
910031
Transactions recorded under this award key
8

Funding

Funding agency code
9100
Funding sub-tier code
9100
Funding office code
910055