IDC (single-award IDV) AG5391S85SA67HUERTA & ASSOCIATES MEDIATION SERVICE

Description of requirement

THE PURPOSE OF THE ALTERNATIVE DISPUTE RESOLUTION (ADR) IS TO PROVIDE EMPLOYEES AND MANAGERS OF PACIFIC SOUTHWEST REGION AND PACIFIC SOUTHWEST RESEARCH STATION AN OPPORTUNITY TO USE A MORE INFORMAL METHOD OF RESOLVING WORKPLACE CONFLICTS. THE OBJECTIVES OF ADR ARE TO: 1). CREATE A VOLUNTARY, COLLABORATIVE PROCESS THAT INVOLVES AND ASSISTS EMPLOYEES IN RESOLUTION OF DISUPTES; 2). PROVIDE AN ENVIRONMENT THAT FACILITATES OPEN COMMUNICATION; 3). ENSURE THAT CONFLICT RESOLUTION SKILLS ARE TRANSFERRED TO EMPLOYEES/MANAGERS PARTICIPATING IN THE RESOLUTION PROCESS. EMPLOYEES WILL BE ENCOURAGED TO USE THE PROGRAM IN LIEU OF USING MORE FORMAL REDRESS PROCESSES SUCH AS FILING DISCRIMINATION COMPLAINTS OR GRIEVANCES. THE FOREST SERVICE HAS CHOSEN THIS MODEL FOR USE OF MEDIATION TO RESOLVE CONFLICTS BETWEEN EMPLOYEES. THIS CONTRACT WILL ALSO PROVIDE SERVICES FOR NON-EMPLOYMENT/BUSINESS RELATED ISSUES SUCH AS AGENCY-CONTRACTOR, AGENCY-COOPERATOR, AGENCY-SPECIAL INTEREST GROUP MEDIATION. IN ESSENCE, ADR SHOULD COVER ALL TYPES OF CONFLICTS. THE ALTERNATIVE DISPUTE RESOLUTION PROGRAM ALSO PROVIDES MEDIATION RESOURCE FOR FORMAL AND INFORMAL DISCRIMINATION COMPLAINTS AS PRESCRIBED BY THE EQUAL EMPLOYMENT OPPORTUNITY COMMISSION.