IDVOther than small business
IDC (multiple-award IDV) GS00V08PDD0064SYKES ACQUISITION, LLC
Overview
Award facts
- Obligated on orders under this IDV
- $25.22M
- $25,216,603 across 1 order
- Period of performance
- From Mar 11, 2016
- Modifications
- 10
- Latest action Jan 26, 2016
- Contract type
- IDC (multiple-award IDV)
- PIID GS00V08PDD0064
Description of requirement
MULTI-CHANNEL CONTACT CENTER REQUIREMENT
Dates and value
- Award date
- Signed on Mar 11, 2008
- Ordering period ends
- Mar 10, 2018
- Ceiling
- Shared program ceiling (all awardees of this multiple-award vehicle, not a per-awardee value): $100,000
Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Jan 26, 2016. View on USAspending · Recipient on SAM.gov
Recipient
LocationTAMPA, FL
UEIMDNDGV7WSNN7
Business sizeOther than small businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt
Parent companySYKES ENTERPRISES, INCORPORATED
Business types and certifications
For-profit organizationLimited liability companyCorporation (not tax-exempt)
Self-reported at the time of the action.
Agency and place
Awarding and funding
- Awarded by
- General Services Administration
- Office Of The Administrator
- THE INTERNAL ACQUISITION DIVISION (IAD)
- Funded by
- General Services Administration
- Office Of Citizen Services And Innovative Technologies
- GSA/OCSIT
Classification and competition
Classification
- Product or service (PSC)
- D399IT AND TELECOM- OTHER IT AND TELECOMMUNICATIONS (service)
Competition
- Extent competed
- Full and open competitionA
- Solicitation procedures
- Negotiated proposal/quoteNP
- Set-aside
- No set-aside used
- Contract pricing
- Order dependent (IDV allows pricing arrangement to be determined separately for each order)1
- Offers received
- 12
Contract details
- Subcontracting plan
- Plan required - incentive not includedC
- Cost Accounting Standards clause
- Not applicable exempt from CASX
- Certified cost or pricing data
- No
- Service Contract Act labor standards
- Yes
- Commercial procedures
- Commercial item procedures not usedD
- Government-furnished property
- Transaction does not use GFE/GFPN
- Bundled requirement
- Not a bundled requirementD
- Consolidated requirement
- No
- Undefinitized action (terms not final)
- No
- Interagency contracting authority
- Economy actA
- Multi-year contract
- No
- Performance-based service acquisition
- No - service where PBA is not used.N
Transaction history
All contract data
All contract data
Every other field reported for this award, as of its latest reported action
Competition
- Evaluation preference
- No preference used
- Local area set-aside
- No
- Simplified procedures for commercial items
- No
- A-76 (FAIR Act) action
- No
Socio-economic and policy
- Recovered materials and sustainability
- No clauses included and no sustainability includedC
- Clinger-Cohen Act planning (IT)
- No
Place and origin
- Domestic or foreign entity
- U.S. owned businessA
Structure
- Award or IDV
- IDV
- IDV type
- IDCB
- Indefinite-delivery contract type
- Indefinite delivery / indefinite quantityB
- Multiple or single award
- Multiple awardM
- Program acronym
- USACONTACT
- Awarding agency code
- 4700
- Awarding sub-tier code
- 4705
- Contracting office code
- AA000
- Transactions recorded under this award key
- 11
Funding
- Funding agency code
- 4700
- Funding sub-tier code
- 4760
- Funding office code
- NN000