GovChime
IDVOther than small business

IDC (multiple-award IDV) GS00V08PDD0067CONCENTRIX CVG CORPORATION

Overview

Award facts

Obligated on orders under this IDV
$65.44M
$65,440,621 across 5 orders
Period of performance
From Aug 1, 2017
Modifications
10
Latest action Aug 1, 2017
Contract type
IDC (multiple-award IDV)
PIID GS00V08PDD0067

Description of requirement

MULTI-CHANNEL CALL CENTER REQUIREMENT

Dates and value

Award date
Signed on Mar 11, 2008
Ordering period ends
Mar 10, 2018
Ceiling
Shared program ceiling (all awardees of this multiple-award vehicle, not a per-awardee value): $100,000

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Aug 1, 2017. View on USAspending · Recipient on SAM.gov

Recipient

NameCONCENTRIX CVG CORPORATION
LocationCINCINNATI, OH
UEIR7KCELSAKYT5
CAGE code3ZFF0
Business sizeOther than small businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt
Parent companySYNNEX CORPORATION

Business types and certifications

For-profit organizationCorporation (not tax-exempt)

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. General Services Administration
  2. Federal Acquisition Service
  3. GSA FAS AAS REGION 11
Funded by
  1. General Services Administration
  2. Technology Transformation Service
  3. TTS OFC OF PRODUCTS PROGRAMS

Classification and competition

Classification

NAICS
519190ALL OTHER INFORMATION SERVICES
Product or service (PSC)
AD21R&D- DEFENSE OTHER: SERVICES (BASIC RESEARCH) (research and development)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Negotiated proposal/quoteNP
Set-aside
No set-aside used
Contract pricing
Order dependent (IDV allows pricing arrangement to be determined separately for each order)1
Offers received
12

Contract details

Subcontracting plan
Plan not requiredB
Cost Accounting Standards clause
Not applicable exempt from CASX
Certified cost or pricing data
No
Service Contract Act labor standards
Yes
Commercial procedures
Commercial item procedures not usedD
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Interagency contracting authority
Economy actA
Multi-year contract
No
Performance-based service acquisition
No - service where PBA is not used.N

Transaction history

Modification history

Base award
Mar 11, 2008
Latest action
Aug 1, 2017 — Contract number (PIID) changedModification 18; administrative: no change in scope or value
Latest substantive action
Jan 26, 2016 — Option exercisedModification PA07
Actions by type
  • Base award1
  • Option exercised4
  • Other administrative action3
  • Supplemental agreement (within scope)1
  • Contract number (PIID) changed1
  • Transfer between offices1
11 actions recorded, Mar 11, 2008 to Aug 1, 2017; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Socio-economic and policy

Inherently governmental functions
Other functionsOT
Recovered materials and sustainability
No clauses included and no sustainability includedC
Clinger-Cohen Act planning (IT)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA

Structure

Award or IDV
IDV
IDV type
IDCB
Indefinite-delivery contract type
Indefinite delivery / indefinite quantityB
Multiple or single award
Multiple awardM
Program acronym
USACONTACT
Awarding agency code
4700
Awarding sub-tier code
4732
Contracting office code
47QFDA
Transactions recorded under this award key
11

Funding

Funding agency code
4700
Funding sub-tier code
4775
Funding office code
47TAF0