GovChime
Notice ID: 0eed7ee3e74a40babf946ac8441f65ebCombined Synopsis/Solicitation

Veterans Experience Office (VEO) Contact Center Amendment 0004

Archived on September 30, 2025. Original response deadline: . Full description on SAM.gov.

Overview

Response deadline
12:00 PM UTC−04:00
Posted
September 12, 2025
Notice type
Combined Synopsis/Solicitation
Set-aside
Service-Disabled Veteran-Owned Small Business Set Aside
NAICS
561422: Telemarketing Bureaus and Other Contact Centers
Agency
Department of Veterans Affairs

Notice details

Office
SAC FREDERICK (36C10X)
Place of performance
Washington
PSC
R499: SUPPORT- PROFESSIONAL: OTHER
Last updated
Dec 5, 2025

Identifiers

Solicitation number
36C10X25R0032
Notice ID
0eed7ee3e74a40babf946ac8441f65eb

Description

This is AMENDMENT 0004 to provide corrections to the Section B.3 Price/Cost Schedule to correct inconsistencies with CLINs 1001, 2001, 3001, and 4001. This is AMENDMENT 0003 to provide Government responses to questions submitted prior to the deadline that were inadvertently excluded and remove FAR 52.222-55 Minimum Wages for Contract Workers Under Executive Order 14026 (JAN 2022). This is AMENDMENT 0002 to provide Government responses to Contractor questions, update Attachment B - Past Performance References 3), make changes to the PWS, Clauses, and Evaluation Instructions, and to extend the proposal submission due date to September 15, 2025, by 12:00pm EDT. This is AMENDMENT 0001 to remove conflicting information in Section E.1 Instructios to Offerors. Please see the attachment for more information. This Request for Proposal issued under FAR Parts 12 and 15, seeks Contact Center Staffing Support for the Veterans Experience Office. Please see the attached documents for additional information.

Full description on SAM.gov

Award Overview

Contacts

Contracting Officer

Primary Contact

Secondary Contact

Documents

Select documents to download

Showing 7 of 7 items

Document
Source
Agency
Posted Date
File Size
Actions
PresolicitationVETERANS AFFAIRS, DEPARTMENT OFSep 12, 2025-
PresolicitationVETERANS AFFAIRS, DEPARTMENT OFSep 12, 2025-
PresolicitationVETERANS AFFAIRS, DEPARTMENT OFSep 12, 2025-
PresolicitationVETERANS AFFAIRS, DEPARTMENT OFSep 12, 2025-
PresolicitationVETERANS AFFAIRS, DEPARTMENT OFSep 12, 2025-
PresolicitationVETERANS AFFAIRS, DEPARTMENT OFSep 12, 2025-
PresolicitationVETERANS AFFAIRS, DEPARTMENT OFSep 12, 2025-

Lifecycle

Solicitation:36C10X25R0032
  1. Pre-Solicitation
  2. Combined Synopsis
  1. 3×
    Pre-SolicitationJul 21, 2025

    Veterans Experience Office (VEO) Contact Center

    Notice 2713d902e14d47399d273bb187a00137 on SAM.gov

  2. 5×
    Combined SynopsisCurrentAug 27, 2025

    Veterans Experience Office (VEO) Contact Center Amendment 0004

    Notice 0eed7ee3e74a40babf946ac8441f65eb on SAM.gov

Similar Opportunities

Additional Details

Solicitation Number

36C10X25R0032

Archive Date

Sep 30, 2025