AI Tools for Medicare Experience Modernization - Request for Information
Archived on April 15, 2026. Original response deadline: . Full description on SAM.gov.
Description
This is a Request for Information (RFI) only. This is NOT a solicitation for proposals, proposed abstracts, or quotations, and it does not commit the Centers for Medicare and Medicaid Services (CMS) to award a contract now or in the future. Likewise, responding to this RFI does not guarantee participation in or award under any future procurement.
The Centers for Medicare & Medicaid Services (CMS) seeks information regarding artificial intelligence (AI) and machine learning (ML) platforms and services that are capable of enhancing the Medicare experience for beneficiaries across digital and voice channels. CMS is interested in solutions that can provide personalized plan recommendations, conversational AI support, predictive analytics, accessible decision support tools, and call center automation to help Medicare beneficiaries make informed plan choices and maximize their coverage.
Please see Attachment.
Overview
Award Overview
Possible prior contracts
Sign in to see possible prior contracts for this requirement (matched by agency, NAICS and place of performance; not confirmed).
Contacts
Contracting Officer
Primary Contact
Secondary Contact
Documents
Showing 1 of 1 items
Document | Source | Agency | Posted Date | File Size | Actions | |
|---|---|---|---|---|---|---|
| Sources Sought | CENTERS FOR MEDICARE AND MEDICAID SERVICES | Mar 27, 2026 | 117.23 KB |
Lifecycle
269999- Market Research
Pre-solicitation or formal solicitation typically follows within 30–180 days. (estimate)
- 2×Market ResearchCurrentFeb 17, 2026
AI Tools for Medicare Experience Modernization - Request for Information
Similar Opportunities
Title | Phase | Agency | NAICS | Set Aside | Posted | Deadline | Location |
|---|---|---|---|---|---|---|---|
Additional Details
Solicitation Number
269999
Archive Date
Apr 15, 2026
Office Address
BALTIMORE, MD, 21244