Cell Phone communication services for US Embassy Tbilisi

The Contractor shall provide mobile telephone services to the Embassy of the United States of America in Tbilisi, Georgia.

The Contractor shall provide complete mobile telephones services for the U.S. Embassy Tbilisi.  Services provided shall include:

• SIM cards for Mobile Telephones
• Possibility to use e-SIM
• Calls within Georgia
• International calls
• International roaming
• Internet connection (high speed 4G, LTE or better)
• SMS messaging
• Voice Mail
• 24-hour Customer service
• Detailed billing of calls made
• Data service packages
• Guarantee that SMS aggregators will pass Verizon, OpenMarket SMS, and allow 2-way SMS with short Code AtHoc (28462)

The Contractor shall ensure that the connection through its network is of the highest quality possible and shall be uninterrupted, clear, and with no static.  Network problems shall be remedied immediately, and the Contracting Officer’s Representative (COR) must be informed immediately of any problems and their resolution.