R431--ADR Mediation Services (VA-20-00003669)

The purpose of this amendment is to provide a response to questions submitted by the date identified in the solicitation. Responses to questions are identified below. This amendment also updates the CLINs for the IDIQ and the sample Task Order to include a CLIN for a Continuing Mediation Fee. Questions: Under this last contract we were not allowed to bill for more than one day of services when asked to return to a site to complete a mediation. I personally attended four mediations in one case (which finally settled) but was only allowed to bill for one day. Will this policy remain in effect? No, this policy will not remain in effect. The price of the mediation should be set per case. In the event that the mediation goes beyond the 1 day a continuing fee that is a fraction of the costs should be applied per additional day that the neutral comes out to mediate. While we are unsure about how to price our training on your form, we were asked to perform several days of training for a one-day fee. Many mediation classes require a two- or three-day class. Will you revert to a new policy that matches how we could bill for this work for the first eight years that we performed work for you? Training fee should be separate from a mediation fee. One fee should be applied to instructor led training based on the training schedule on the IDIQ per course since the days may vary.