Parata ATP

The requirement will be sole sourced to Parata Systems, LLC., 106 Roache Drive, Durham, NC 27037. Parata Systems, LLC. for the provision of the Parata ATP2-E480 Automatic Tablet Packager, including proprietary software, installation, integration, training, and preventive maintenance services required to support VA pharmacy automation operations. Parata Systems, LLC. is the only source for required proprietary software, installation, integration, training, and preventive maintenance services. The vendor has proprietary software that is not offered or authorized to third party vendors. A sole source letter was received from Parata Systems service department which states that Parata doesn’t authorize third-party vendors to service Parata equipment due to proprietary hardware and software, to include software updates. This contract also requires remote access to perform diagnostics for expedited service/repair of the ATV2, which is a highly specialized system. All software patches and a manufacturer’s maintenance service plan. All warranties and guarantees on the system are voided if an unauthorized third-party vendor is engaged.