J066 - PM Illumina Equipment

The contractor will furnish all labor, transportation, parts, test equipment, tools, and expertise necessary to maintain the Illumina iScan system (Microarray Scanner, Autoloader 2, and 2 Tecan Robots) located at the Central Arkansas VA Medical Center. The vendor shall provide the following coverages on the system: Corrective Maintenance, Planned Maintenance and Software Maintenance. The selected vendor shall have the ability to connect to the system remotely through an approved VA VPN connection for troubleshooting purposes. The vendor shall have the ability to apply all Illumina Field Change Orders to ensure the system is maintained to manufacturer’s standards to include software and quality updates. The vendor shall provide all coverages and benefits normally given in their commercial service and support agreements.