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Notice ID: 3a2822893b51474881d960e4778619daSolicitationArchived

Telephone Operator/Switchboard Services - VA Palo Alto Health Care System

Archived on August 27, 2026. Original response deadline: . Full description on SAM.gov.

Overview

Response deadline
10:00 AM PDT
Posted
August 7, 2026
Notice type
Solicitation
Set-aside
Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
NAICS
561421: Telephone Answering Services
Agency
Department of Veterans Affairs

Notice details

Office
261-NETWORK CONTRACT OFFICE 21 (36C261)
Place of performance
Palo Alto, California
PSC
R426: SUPPORT- PROFESSIONAL: COMMUNICATIONS
Last updated
Oct 28, 2026
First published
Last updated on SAM.gov

Identifiers

Solicitation number
36C26126Q0978
Notice ID
3a2822893b51474881d960e4778619da

Description

Contractor to provide thirteen (13) telephone operator / switchboard operators for VA Palo Alto Health Care System (VAPAHCS). Reference solicitation and performance work statement. 

Full description on SAM.gov

Award Overview

Contacts

Contracting Officer

Primary Contact

Maricela.Berrones-Gauger@va.gov
Mariela Berrones-Gauger

Documents

Files (9)

  • Amendment 36C26126Q0978 0002.pdf

    83 KBAdded in Solicitation version 8Posted
    Download
  • CSQ Agent Summary Report .xlsx

    10 KBAdded in Solicitation version 6Posted
    Download
  • CSQ Agent Summary Report - 1.xlsx

    12 KBAdded in Solicitation version 6Posted
    Download
  • Amendment 36C26126Q0978 0001.pdf

    277 KBAdded in Solicitation version 6Posted
    Download
  • Attachment 2 - Quality Assurance Surveillance Plan.pdf

    127 KBAdded in Solicitation version 5Posted
    Download
  • Past Performance Survey.docx

    14 KBAdded in Solicitation version 5Posted
    Download
  • P07 WD 2015-5641.pdf

    1.0 MBAdded in Solicitation version 5Posted
    Download
  • S02 36C26126Q0978 Palo Alto.pdf

    695 KBAdded in Solicitation version 4Posted
    Download
  • 36C26126Q0747.docx

    56 KBAdded in Sources Sought version 3Posted
    Download

Lifecycle

  1. 3
    Version 3Sources SoughtArchived

    R426--Telephone Operator/Switchboard Services

    Notice 6edb24716b864133885a3337b00a30e8 on SAM.gov

  2. 4
    Version 4SolicitationArchived

    Type changed from Sources Sought to Solicitation

    Telephone Operator/Switchboard Services - VA Palo Alto Health Care System

    Notice f69244cb49d64893a14a73bbdd7e8951 on SAM.gov

  3. 5
    Version 5SolicitationArchived

    Telephone Operator/Switchboard Services - VA Palo Alto Health Care System

    Notice 5e1bec3be5134777b947e9bd31eaf3f6 on SAM.gov

  4. 6
    Version 6SolicitationArchived

    Telephone Operator/Switchboard Services - VA Palo Alto Health Care System

    Notice 5d3a3bb7bbb64205a7b98b51f8aa1fd2 on SAM.gov

  5. 8
    Version 8SolicitationArchivedCurrent

    Telephone Operator/Switchboard Services - VA Palo Alto Health Care System

    Notice 3a2822893b51474881d960e4778619da on SAM.gov

  6. 11
    Version 11Award NoticeArchived

    Type changed from Solicitation to Award Notice

    Telephone Operator/Switchboard Services - VA Palo Alto Health Care System

    Notice e9e542c46d3f4d34a5d1f61cbf9ce759 on SAM.gov

Similar Opportunities

Additional Details

Solicitation Number

36C26126Q0978

Archive Date

Aug 27, 2026

Office Address

MATHER, CA, 95655