PACS MAINTENANCE

The Contractor shall provide all management, administrative, supervision, labor, transportation, materials, supplies, repair parts, tools, equipment (except as otherwise provided) and subcontracts necessary, and shall plan, schedule, coordinate and assure effective completion of all work and services and performance of Preventive Maintenance and Repairs and related services described herein. The purpose of this contract is to obtain a yearly Maintenance Service Plan on the GSA Chicagoland Service Center Operations Division Physical Access Control System (PACS) infrastructure at the John C. Kluczynski Federal Building and the Ralph H. Metcalfe Federal Building. Services include maintenance; repairs, licensing and software support of the Gunnebo SpeedStile FLs Pass Gate units installed at both locations. The units each include HSPD-12 access card readers. The maintenance, repair and software upgrades of the access card readers are excluded from this contract. However, the Contractor has a responsibility to ensure the card readers are operational and shall immediately report any identifiable malfunctioning to the COR and the specific buildings Property Management Office. The contractor shall maintain and repair the pass gate units in accordance with the Gunnebo SpeedStile FLS Operations and Maintenance Manual and the . Refer to https://gunnebo.com.au/ccmwp/wp-content/uploads/2017/10/SpeedStile-FLs-OM.Manual.pdf for a complete PDF download of the manual. All Gunnebo Software housed within the units is proprietary and excluded from the requirements of this Specification. Any malfunctions identified as Gunnebo Software failures must be resolved by subcontracting Gunnebo for corrections including but not limited to debugging, testing, maintenance, analysis, or restoration