GovChime
Notice ID: a45adb88c76145918ecf2e8c1004d374Sources SoughtArchived

USCIS Contact Center Tier 1 (CCT1) UPDATE

Archived on March 24, 2026. Original response deadline: . Full description on SAM.gov.

Overview

Response deadline
5:30 PM EDT
Posted
March 2, 2026
Notice type
Sources Sought
NAICS
561422: Telemarketing Bureaus and Other Contact Centers
Agency
Department of Homeland SecurityUS CITIZENSHIP AND IMMIGRATION SERVICES

Notice details

Office
USCIS CONTRACTING OFFICE(ERBUR)
PSC
R426: SUPPORT- PROFESSIONAL: COMMUNICATIONS
Last updated
Nov 2, 2026
First published
Last updated on SAM.gov

Identifiers

Solicitation number
70SBUR25I00000003-V2-Update
Notice ID
a45adb88c76145918ecf2e8c1004d374

Description

***UPDATE***  USCIS has posted a Request for Information (RFI) for the Contact Center Tier 1 (CCT1) requirement to GSA eBuy under Multiple Award Schedule (MAS) 561422 – Automated Contact Center Solutions (ACCS). Interested vendors may access the RFI and submit responses via GSA eBuy. 

Full description on SAM.gov

Award Overview

Contacts

Contracting Officer

Primary Contact

Way Goodman, Senior Contract Specialist

Secondary Contact

David Hershey, Contracting Officer

Documents

No documents available.

Lifecycle

  1. 3
    Version 3Sources SoughtArchivedCurrent

    USCIS Contact Center Tier 1 (CCT1) UPDATE

    Notice a45adb88c76145918ecf2e8c1004d374 on SAM.gov

Similar Opportunities

Additional Details

Solicitation Number

70SBUR25I00000003-V2-Update

Archive Date

Mar 24, 2026

Office Address

Williston, VT, 05495