TSA PreCheck Travel Industry Partnership Request for Information

1. DESCRIPTION

Background:

The TSA TTC Office is requesting information and conducting market research to understand the level of interest from industry, particularly travel industry partners such as airlines and other travel-related companies, in partnering with TSA to increase TSA PreCheck enrollments.

Objectives:

TSA’s primary objective is to expand TSA PreCheck participation by increasing the total number of program members, also known as Known Traveler Number (KTN) holders. The TSA PreCheck program provides significant benefits to both TSA and its members, including enhanced security, improved checkpoint efficiency, and a better passenger experience. TSA currently has approximately 50 million Known Traveler Number holders and believes this number could double with industry support.

TSA is requesting information on potential concepts, capabilities, and partnership models to grow the TSA PreCheck program through collaboration with airlines, other travel industry companies, and/or other interested parties. The travel industry has unique access to individuals as they are considering travel, making reservations, preparing for a trip, or engaging in other travel-related activities. These interactions may position travel industry entities to effectively promote TSA PreCheck and encourage eligible travelers to begin and complete enrollment.

TSA is interested in receiving open-ended responses from industry regarding how partners could help increase TSA PreCheck enrollments. TSA does not intend to prescribe a single approach. Instead, TSA seeks information on a range of potential concepts that may include, but are not limited to, marketing, customer engagement, referral models, incentives, bundled offerings, online enrollment support, integration with existing travel platforms, enrollment event support, or other innovative concepts proposed by respondents.

Industry partners may propose approaches that identify individuals who do not have a Known Traveler Number, engage customers during travel-related interactions, and encourage or support the TSA PreCheck enrollment process. Depending on the proposed approach, industry partners may collect limited information from interested individuals, such as name, date of birth, and preferred contact information, including email address and/or phone number. Industry partners may also propose other data collection, referral, voucher, payment, or enrollment support concepts for TSA’s consideration.

Individuals enrolling in TSA PreCheck would still be required to complete an in-person enrollment through one of TSA’s three authorized enrollment providers, CLEAR, IDEMIA, or Telos. 

TSA is interested in learning more about capabilities that would allow industry partners, including airlines and travel industry companies, to market, promote, facilitate, refer, incentivize, or otherwise support TSA PreCheck enrollments. TSA is also interested in understanding how industry partners would measure results, report activity, support reconciliation, and structure compensation for efforts that result in increased TSA PreCheck enrollments.

Industry partners may receive payment for activities that successfully support TSA PreCheck enrollment growth, subject to any future agreement and applicable requirements. TSA is seeking industry input on potential pricing structures, including, but not limited to, per-enrollment payments for completed enrollments, fixed-fee arrangements, milestone-based pricing, or other pricing concepts proposed by respondents.

RESPONSES TO THIS RFI

This section identifies the key information TSA requests from respondents. The topics below are intended to minimize respondent effort and help structure responses for ease of Government review.

Respondents should also address the following topics, as applicable. Respondents are encouraged to propose their own concepts and are not limited to the examples provided.

Response Element

Description of Requested Information

Illustrative Examples

1. Marketing Concepts

Describe the concepts or capabilities the respondent believes could grow the TSA PreCheck population. Responses should explain how the proposed approach would reach, inform, encourage, or support travelers who may be interested in enrolling in TSA PreCheck

Examples may include general TSA PreCheck marketing, targeted marketing, customer engagement during booking or trip preparation, referral programs, TSA PreCheck-specific benefits or bundles, loyalty program concepts, enrollment incentives, digital engagement strategies, temporary enrollment event support, or other innovative concepts.

2. Proposed Solution Description

Describe the proposed solution or solutions to identify, engage, refer, capture, or otherwise support travelers interested in enrolling in TSA PreCheck. Respondents should explain the proposed customer journey and how the approach would support enrollment from initial engagement through completion, as applicable.

For example, a respondent could propose a referral model in which a traveler is directed to an authorized enrollment provider and the partner receives payment if the traveler completes enrollment. A respondent could also propose capturing payment at the time of booking and providing the potential applicant with a voucher code that could be redeemed for enrollment.

3. Data Collection, Referral, and Transmission Approach

Describe any proposed data collection, customer engagement, referral, payment, voucher, and transmission processes based on The respondent’s recommended technical and business approach. TSA has not yet finalized the minimum biographic data elements that industry partners may be required to collect and submit under any future approach. Depending on the proposed solution, TSA anticipates that this information may include name, date of birth, and preferred contact information. Respondents may also propose approaches that involve additional biographic information, payment information, referral information, voucher codes, or other data elements, as appropriate.

Examples may include collecting limited biographic data, collecting additional biographic data such as passport number, address, or citizenship/permanent resident status, capturing payment information, issuing voucher codes, transmitting referral information, integrating with TSA’s authorized enrollment providers, or using another method to support the enrollment process.

4. Collaboration with Other Entities

Identify whether the respondent intends to collaborate with other entities in support of the proposed concept. If so, describe the anticipated role of each entity.

Examples may include collaboration with TSA’s current authorized enrollment providers, airlines, airports, travel agencies, online booking platforms, loyalty program providers, credit card issuers, or other travel industry companies.

5. Enrollment Completion Strategies and Incentives

Describe any strategies the respondent may use to encourage travelers to complete the TSA PreCheck enrollment process after expressing interest or beginning an application. If applicable, describe any additional benefits the respondent may offer to encourage TSA PreCheck enrollment.

Examples may include follow-up reminders, targeted communications, discounts, loyalty benefits, bundled travel benefits, targeted promotions, temporary enrollment event support, or other incentives.

6. Enrollment Impact

Provide estimates of the number of individuals who may enroll in TSA PreCheck as a result of the proposed partnership. Respondents should include any assumptions used to develop those estimates.

Examples of supporting assumptions may include estimated audience size, number of travelers without a Known Traveler Number, expected engagement rate, referral rate, application initiation rate, enrollment completion rate, campaign duration, or expected enrollment volume by channel.

7. Pricing Model and Assumptions

Provide proposed pricing information for the respondent’s industry partnership concept. Respondents should describe the pricing model or models they recommend, including any assumptions, conditions, dependencies, reporting needs, or reconciliation requirements. TSA is interested in understanding pricing structures that could support TSA PreCheck enrollment growth.

One possible pricing structure is a per-enrollment payment for each individual who completes the TSA PreCheck enrollment process through an authorized enrollment provider after being referred, supported, or otherwise engaged through the partner’s proposed approach. Under such a model, TSA and interested partners would enter into an agreement that supports reconciliation and reporting, enabling partners to receive payment for completed enrollments attributable to the partnership. Respondents are encouraged to propose alternative pricing strategies, such as fixed-fee pricing, milestone-based pricing, pricing based on marketing services or campaign activity, tiered pricing based on enrollment volume, or other pricing structures that support TSA’s objective of increasing TSA PreCheck enrollments.

8. Logistics

Provide an implementation timeline and any geographic or operational limitations associated with the approach. If the proposed concept includes temporary enrollment events, airport-based engagement, in-person outreach, or location-specific activities, please identify the proposed locations, dependencies, and timing assumptions.

One possible implementation approach is coordination with TSA’s enrollment providers to offer targeted on-site enrollment events. Respondents should describe their proposed timeline, key milestones, marketing plans, location plans or selection criteria, anticipated event frequency and duration, and dependencies such as facility access, required approvals, space, connectivity, equipment, security, host-site support, and outreach.

9. Point of Contact

Name, email address, and Phone Number for follow up questions

3. REVIEW OF VENDOR RESPONSES

The Government will review vendor responses for market research purposes only. The Government does not intend to provide a response to white papers or video submissions for this RFI; however, TSA may, at its discretion, contact any, all, or no respondents to clarify submitted information or conduct additional market research. Any follow-up communication will be for market-research purposes only.  Responses to the RFI will not be returned.

4. DISCLAIMER

This RFI is issued under FAR 15.201(e), this RFI is issued solely for market research and planning purposes. It is not a solicitation, request for proposal, request for quotation, invitation for bid, or offer to enter into a contract or other agreement.

TSA has not selected an acquisition strategy, contract type, compensation model, agreement instrument, or source-selection approach. The Government is not obligated to issue a solicitation or enter into any transaction as a result of this RFI, and information purposes and is not to be construed as a commitment by the Government to enter into a contractual agreement, nor will the Government pay for information solicited hereunder.

TSA will safeguard submitted information consistent with applicable law and regulation.

Each respondent, by submitting a response to this RFI, agrees that any cost incurred by it in responding to this request or in support of activities associated with this RFI shall be the sole responsibility of respondent. The Government shall incur no obligations or liabilities whatsoever, to anyone, for any costs or expenses incurred by the respondent in responding to this RFI.

5. VENDOR SUBMISSION OF RESPONSES AND CONTACT INFORMATION

Respondents are welcome to submit a written and/or video response as follows:

Written Responses: Respondents may submit a written white paper to illustrate their proposed concept or approach. White papers shall be prepared using Times New Roman, 10 pt. font, 1-inch margins, and 8.5” by 11” paper and submitted in either a Microsoft Word or Adobe PDF compatible format. The length of responses is limited to six (6) pages not including a cover page and table of contents.

Video Responses: Respondents may submit a video to illustrate their proposed concept or approach. The Government encourages respondents to use a simple, low-cost production method, such as a standard smartphone or basic webcam recording. The Government is interested in the substance and clarity of the information presented, not the video production quality. Elaborate production elements, including professional narration, computer-generated graphics, specialized sets, or third-party production services, are not necessary. Videos should be no longer than 10 minutes. Respondents are responsible for ensuring their video is uploaded and accessible to the Government via a “unlisted” YouTube.com link (unlisted videos can be seen and shared by anyone with the link) by the deadline for the submission of the RFI. Respondents shall not provide a shortened URL, such as youtu.be. The video should remain accessible for at least 90 calendar days after the response deadline.

Respondents should submit the video link with a brief cover letter that includes the respondent’s name, point of contact, and a short, time-stamped summary of the video’s key topics. Video presenters should be appropriate to the subject matter and professionally presented. If background music is used, it should be non-explicit and kept at a volume that does not interfere with the presenter’s ability to be heard clearly. Videos should not include offensive, explicit, intimidating, or otherwise inappropriate content.

Responses to this RFI shall be submitted no later than 5:00 PM local Washington D.C. time on Friday, November 13, 2026 via electronic mail to Aubrey Gainfort at aubrey.gainfort@tsa.dhs.gov and Leslie Robertson at leslie.robertson@tsa.dhs.gov. If a submission is received after this due date, it may or may not be included in the market research process.

Respondents shall use the following file naming convention for all submissions:

[Respondent Name]_PreCheck Enrollment Growth RFI Response_[Document Type].[file Extension]

Examples:

• ABC Company_PreCheck Enrollment Growth RFI Response_White Paper.pdf
• ABC Company_PreCheck Enrollment Growth RFI Response_Cover Letter.pdf
• ABC Company_PreCheck Enrollment Growth RFI Response_Video Summary.pdf

Please contact Aubrey Gainfort and Leslie Robertson should you have any questions related to this RFI. No telephone calls please.