Information Technology (IT) Services and Support
Responses closed . Full description on SAM.gov.
Description
***UPDATE: The Government has determined that the Responsive Strategic Sourcing for Services (RS3) contract vehicle is the most appropriate mechanism for the Information Technology Support Services (ITSS) procurement.
This approach strictly aligns with applicable federal procurement regulations and utilizes an established, fully compliant contractual framework.
This decision is final, and the Government will not accept or respond to inquiries regarding this procurement vehicle selection. Vendors must review the posted documentation and execute their responses accordingly.
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**Amendment 06: This amendment has been issued to update the Points of Contact as follows:
Contracting Officer:
Karen Loss –
karen.m.loss.civ@army.mil
Contract Specialist:
Dani Broders –
danielle.s.broders.civ@army.mil
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**Amendment 05: Please find attached responses to the RFI questions.
Please note: This was the final round of questions for this RFI. Please monitor this Government point of entry for any possible future updates.
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Thank you.
**Amendment 04: This amendment has been issued to update the Revised Request for Information (RFI). The deadline for submitting responses to questions and the capability statement has been extended from March 2, 2026 to March 17, 2026, with submissions due no later than 5:00 PM Eastern Standard Time.
Please note that all questions must be submitted no later than 5:00 PM Eastern Standard Time on February 12, 2026.
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**Amendment 03: This amendment modifies the previously issued Request for Information (RFI) by removing paragraph 4.1.1.2, titled 'Facilities,' from the Performance Work Statement (PWS). All other information remains unchanged.
Please see attachments for complete details.
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**Amedment 02: Please find attached responses to the RFI questions.
Please note: This was the final round of questions for this RFI. Please monitor this Government point of entry for any possible future updates.
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**This notice is an Amendment 01 to the RFI posted on 11 June 2025 for Information Technology (IT) Services and Support.
Please submit all questions no later than 5:00 PM Eastern Standard Time on 9 July 2025.
All Q&A will be provided on or around 23 July 2025.
Army Contracting Command – Rock Island is issuing this RFI on behalf of Product Lead Acquisition, Logistics and Technology Enterprise Services (PL ALTESS) to gather information from industry sources regarding capabilities to support potential future requirements. ALTESS is seeking a capability statement, not a proposal, to inform acquisition planning and strategy development for a tentative requirement.
ALTESS is an IT managed service provider for the Army, providing infrastructure, platform, and application services. ALTESS provides these services across numerous hosting locations, including Army Enterprise Data Centers (AEDCs) - CONUS & OCONUS and Enterprise Cloud Management Agency’s (ECMA) cARMY enclaves within various commercial cloud service providers.
Please see attachments for complete details.
Overview
Award Overview
Possible prior contracts
Sign in to see possible prior contracts for this requirement (matched by agency, NAICS and place of performance; not confirmed).
Contacts
Contracting Officer
Primary Contact
Secondary Contact
Documents
Files (16)
- Download
Combined Questions Answers (QA) for RFI Information Technology (IT) Services and Support 25FEB2026 - FINAL.pdf
296 KBAdded in Sources Sought version 14Posted - Download
ITSS - ACC-RI Customer Complaint Record.pdf
190 KBAdded in Sources Sought version 14Posted - Download
ITSS - Performance Requirements Summary (PRS).pdf
186 KBAdded in Sources Sought version 14Posted - Download
ITSS - Quality Assurance Surveillance Plan (QASP).pdf
353 KBAdded in Sources Sought version 14Posted - Download
ITSS COR Surveillance Checklist.pdf
72 KBAdded in Sources Sought version 14Posted - Download
ITSS COR Surveillance Schedule.pdf
95 KBAdded in Sources Sought version 14Posted - Download
ITSS Performance Work Statement (PWS) - FINAL.pdf
327 KBAdded in Sources Sought version 14Posted - Download
Revised Request for Information (RFI) - Information Technology (IT) Services and Support.pdf
138 KBAdded in Sources Sought version 14Posted - Download
Combined Questions Answers (QA) for RFI Information Technology (IT) Services and Support - 23JUL2025 - FINAL.pdf
220 KBAdded in Sources Sought version 14Posted - Download
ITSS - QASP.pdf
353 KBAdded in Sources Sought version 14Posted - Download
ITSS - PRS.pdf
186 KBAdded in Sources Sought version 14Posted - Download
ITSS COR Surveillance Checklist - Att. 004.pdf
114 KBAdded in Sources Sought version 14Posted - Download
ITSS COR Surveillance Schedule - Att. 003.pdf
95 KBAdded in Sources Sought version 14Posted - Download
ITSS - ACC-RI Customer Complaint Record - Att. 002.pdf
190 KBAdded in Sources Sought version 14Posted - Download
ITSS PWS - Att. 001.pdf
543 KBAdded in Sources Sought version 14Posted - Download
Request for Information (RFI) - Information Technology (IT) Services and Support.pdf
138 KBAdded in Sources Sought version 14Posted
Lifecycle
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- 14Version 14Sources SoughtCurrent
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Similar Opportunities
Title | Phase | Agency | NAICS | Set Aside | Posted | Deadline | Location |
|---|---|---|---|---|---|---|---|
Additional Details
Solicitation Number
W519TC-25-R-ITSS
Archive Date
Nov 8, 2026
Office Address
ROCK ISLAND, IL, 61299-0000