Q999--Peritoneal Dialysis Home Delivery Service

Home Delivery Peritoneal Dialysis Items THIS REQUEST FOR INFORMATION (RFI)/SOURCES SOUGHT/RFI IS ISSUED SOLELY FOR INFORMATION AND PLANNING PURPOSES ONLY. THIS IS NOT A SOLICITATION. THE SUBMISSION OF PRICING, CAPABILITIES FOR PLANNING PURPOSES, AND OTHER MARKET INFORMATION IS HIGHLY ENCOURAGED AND ALLOWED UNDER THIS RFI IN ACCORDANCE WITH (IAW) FAR 15.201(e). DISCLAIMER This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. IAW FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI. SOURCES SOUGHT / RFI DESCRIPTION This is NOT a solicitation announcement. This is a Sources Sought/RFI only. The purpose of this Sources Sought/RFI is to gain knowledge of potential qualified sources and their size classification relative to NAICS 339113 (size standard of 1,000 Employees). Responses to this Sources Sought/RFI will be used by the Government to make appropriate acquisition decisions. After reviewing the responses to this Sources Sought/RFI, a solicitation announcement may be published. Responses to this Sources Sought / RFI synopsis are not considered adequate responses for a solicitation announcement. The Department of Veterans Affairs (VA), VISN 5 Martinsburg Network Contracting Office, is seeking sources who can possibly provide Home Delivery Peritoneal Dialysis Items In support of the Washington, DC VA Medical Center. If you are interested and are capable of providing the sought-out supplies/services, please provide the requested information as well as the information indicated below. Response to this notice should include company name, address, point of contact, size of business pursuant to the following questions: (1) Please indicate the size status and representations of your business, such as but not limited to: Service-Disabled Veteran Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), HUBZone, Woman Owned Small Business (WOSB), Large Business, etc.)?__________________ (2) Is your company considered small under the NAICS code identified in this RFI?_____ (3) Are you the manufacturer or an authorized distributor?___________ (4) If you are a large business, do you have any designated/authorized distributors? If so, please provide their company name, telephone, point of Contact and size status (if available)._______________ (5) If you re a small business and you are an authorized distributor/reseller for the items identified above or an equivalent solution, do you alter; assemble; modify; the items requested in any way? If you do, state how and what is altered; assembled; modified?_____ (6) Limitations on Subcontracting: How does your business ensure compliance with the limitations on subcontracting as outlined in FAR 19.505? Specifically, what percentage of the work will be performed by your company versus subcontractors?__________ (7) Are the items you are identifying/providing considered Commercial of the Shelf (COTS) items as defined in FAR Part 2.101 under commercial items.____________ (8) Non-Manufacturer Rule: If applicable, can you confirm your business complies with the Non-Manufacturer rule? Specifically, does your company: Provide a product from a small business manufacturer or processor? Take ownership or possession of the item(s) with its personnel, equipment, or facilities in a manner consistent with industry practice?____ (9) Please indicate whether your product conforms to the requirements of the Buy American Act?__________ (10) Does your company have a Federal Supply Schedule (FSS) GSA/NAC/SAC/BPA/NASA SEWP or any other Federal Government contract? If so, please provide the contract number(s)._________________ (11) If you are an FSS GSA/NAC/SAC/BPA/NASA SEWP or any other Federal Government contract holder, are all the items/solution you are providing information for available on your schedule/contract? Please state if all or some items are available on the contract.___ (12) Please submit your capabilities statement illustrating your organization s ability to meet the described salient characteristics or equal to items for planning purposes; show clear, compelling and convincing evidence that all equal to items" meet all the salient characteristics for all items. (13) Please review salient characteristics/statement of work (if applicable) and provide feedback or suggestions. If none, please reply as N/A.________ (14) Please provide your SAM.gov Unique Entity ID/Cage Code number.______________ Responses to this notice shall be submitted via email to Theresa.thomas7@va.gov. Telephone responses will not be accepted. Responses must be received no later than Thursday, November 12, 2026 by 4PM EST. All responses to this Sources Sought/RFI will be used for planning purposes only. If a solicitation is issued as a result of the information provided from this RFI, all interested parties must respond to that solicitation separately IAW the specifications of that solicitation announcement. Responses to this Sources Sought / RFI notice is not considered a request to be added to a prospective bidders list or to receive a copy of the solicitation. STATEMENT OF WORK Home Delivery Peritoneal Dialysis Items 1. Introduction The Washington, DC VAMC requires a contractor to provide home delivery of peritoneal dialysis items and home dialysis supplies for veterans. The service should ensure timely, accurate, and reliable delivery of all necessary dialysis supplies to the patients' residences, ensuring continuity of care and adherence to prescribed treatment regimens. 2. Objectives The objective of this contract is to deliver peritoneal dialysis supplies directly to veterans' homes, ensuring they have the necessary items for their treatment. The contractor will be responsible for the coordination, packaging, shipment, and delivery of supplies, as well as managing any related customer service inquiries. Description of Supplies/Services: Provide Peritoneal Dialysis (PD) as the Medical Center s Supply vendor to provide home dialysis supplies/DME. CAPD and CCPD supplies Any type of solution usage and supplies in amount(s) based on prescriptions from physicians. This will include peritoneal dialysis solutions and specialized/ancillary supplies. This will include rentals for peritoneal dialysis cycler machines and assistance with managing the administrative and logistical functions of home dialysis, while allowing VA clinicians to focus on clinical care and outcomes. Supplies will be delivered on a 28-day delivery cycle. 3. Scope of Work The contractor shall provide the following services: 3.1 Order Processing Process orders for peritoneal dialysis supply as prescribed by VA healthcare providers. Maintain a secure system for tracking orders and delivery status. 3.2 Supply Management Ensure adequate inventory of prescribed peritoneal dialysis supplies. Provide supplies that meet or exceed FDA standards and VA specifications. 3.3 Packaging and Delivery Package supplies in a manner that ensures items remain sterile and are not damaged during transit. Deliver supplies to veterans' homes within specified timelines. Provide delivery notifications to veterans, including tracking information. 3.4 Customer Service Provide a dedicated customer service team to handle inquiries, complaints, and support requests from veterans and VA personnel. Address and resolve delivery issues promptly. 3.5 Quality Control Implement quality control measures to ensure accuracy and reliability of deliveries. Report any discrepancies or issues to the VA Medical Center immediately. 4. Deliverables The contractor shall deliver the following: 4.1 Monthly Reports Provide monthly reports detailing order fulfillment, delivery times, and any incidents or issues encountered. 4.2 Customer Feedback Collect and report customer feedback to the VA Medical Center for continuous service improvement. 5. Performance Metrics The contractor's performance will be evaluated based on the following criteria: 5.1 Timeliness Deliver at least 95% of orders within the agreed-upon delivery window. 5.2 Accuracy Ensure 99% accuracy in order fulfillment and delivery. 5.3 Customer Satisfaction Achieve a customer satisfaction rate of at least 90% as measured by surveys and feedback. 6. Period of Performance The contract period will be 12 months from the award date. 7. Security and Confidentiality The contractor must comply with all relevant regulations and policies regarding the handling of veterans' personal health information (PHI) and personal identifiable information (PII). All data must be handled in accordance with HIPAA and VA privacy requirements. 8. Contractor Qualifications The contractor must demonstrate: Experience in managing and delivering medical supplies. Capability to handle large volumes of orders and deliveries. Adequate customer service infrastructure. Compliance with all federal, state, and local regulations. 9. Point of Contact the VA Medical Center will designate a Contracting Officer's Representative (COR) who will be the primary point of contact for contract administration and oversight. 10. Invoicing and Payment The contractor shall submit monthly invoices detailing the supplies delivered and orders fulfilled. Payment will be made upon verification and acceptance of delivered items by the VA Medical Center. See attached CLINs.