Vertical Storage Maintenance Support Services
Archived on May 29, 2026. Original response deadline: . Full description on SAM.gov.
Description
OIDP utilizes two (2) vertical carousel storage system(s) to support intake, document handling, and production activities. These systems improve storage density, inventory control, and material retrieval efficiency. They were installed in 2019 and are currently operational.
To sustain these benefits and minimize downtime, USCIS requires a qualified contractor to provide ongoing maintenance and technical support, including preventative maintenance and repair services, performed by trained/certified technicians within a defined geographic radius to ensure timely response.
The purpose of the requirement is to obtain contractor support to provide maintenance and technical support services for two (2) existing vertical carousel storage systems (Kardex/Remstar RS series or equivalent) currently in operation within the OIDP, LPF. The objective is to ensure the systems remain safe, reliable, and fully operational through scheduled preventative maintenance, timely repairs, and responsive technical support.
The Government requires continued preventive and corrective maintenance support for its installed Kardex Remstar vertical storage units. Kardex Remstar, LLC is the original equipment manufacturer (OEM) and retains exclusive control of proprietary technical data, software, firmware, and diagnostic tools necessary to perform full-scope maintenance and repair services on these units.
Market research conducted by DMD, OIDP between February 2026 to March 2026 included review of OEM documentation, inquiries with potential third-party service providers, and examination of Government-wide contract vehicles.
Overview
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Contacts
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Documents
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Lifecycle
DMD260016- Pre-Solicitation
Formal solicitation typically follows within 30–60 days. (estimate)
- Pre-SolicitationCurrentMay 6, 2026
Vertical Storage Maintenance Support Services
Similar Opportunities
Title | Phase | Agency | NAICS | Set Aside | Posted | Deadline | Location |
|---|---|---|---|---|---|---|---|
This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. The solicitation number is 192126VSA00000016 and is issued as a Request for Quote (RFQ), unless otherwise indicated herein. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2026-01. The associated North American Industrial Classification System (NAICS) code for this procurement is 423830 with a small business size standard of 100.00 employees. This requirement is a Small Business Set-Aside and only qualified sellers may submit bids. The solicitation pricing on https://marketplace.unisonglobal.com will start on the date this solicitation is posted, and, unless otherwise displayed at https://marketplace.unisonglobal.com, will end on: 2026-06-15 11:00:00.0 Eastern Time. This time supersedes the Offers Due Time listed above. FOB Destination shall be in the Statement of Work The DHS ICE - Investigations & Operations Support Dallas requires the items to be Meet or Exceed. To review line items, terms, etc., refer to the link below. Solicitation and Buy Attachments ***Question Submission: Interested Sellers must submit any questions concerning the solicitation at the earliest time possible to enable the Buyer to respond. Questions must be submitted by using the 'Submit a Question' feature at https://marketplace.unisonglobal.com. Questions not received within a reasonable time prior to close of the solicitation may not be considered.*** For this solicitation, DHS ICE - Investigations & Operations Support Dallas intends to conduct an online competitive reverse auction to be facilitated by the third-party reverse auction provider, Unison Marketplace. Unison Marketplace has developed an online, anonymous, browser based application to conduct the reverse auction. A Seller may submit a series of pricing bids, which descend in price during the specified period of time for the aforementioned reverse auction. DHS ICE - Investigations & Operations Support Dallas is taking this action in an effort to improve both vendor access and awareness of requests and the agency's ability to gather multiple, competed, real-time bids. All responsible Sellers that respond to this solicitation MUST submit the pricing portion of their bid using the online exchange located at https://marketplace.unisonglobal.com. There is no cost to register, review procurement data or make a bid on https://marketplace.unisonglobal.com.Sellers that are not currently registered to use https://marketplace.unisonglobal.com should proceed to https://marketplace.unisonglobal.com to complete their free registration. Sellers that require special considerations or assistance may contact Marketplace Support at 1.877.933.3243 or via email at marketplacesupport@unisonglobal.com. Sellers may not artificially manipulate the price of a transaction on https://marketplace.unisonglobal.com by any means. It is unacceptable to place bad faith bids, to use decoys in the https://marketplace.unisonglobal.com process or to collude with the intent or effect of hampering the competitive https://marketplace.unisonglobal.com process. Should Sellers require additional clarification, notify the point of contact or Marketplace Support at 1.877.933.3243 or marketplacesupport@unisonglobal.com. | Combined Synopsis | 423830 | Total Small Business Set-Aside | 06/08/2026 | 06/15/2026 | - | |
The contractor shall furnish a new BACKHOE and new COMPACT TRACK LOADER as specified in the Schedule of Prices and in accordance with the entirety of this purchase order and associated specifications and reference documents. | Awarded | 423810 | Total Small Business Set-Aside | 08/05/2026 | Open | - | |
***The purpose of this amendment is to provide the revised Bid Schedule and revised Appendix A. All other terms and conditions of the solicitation remain unchanged.The contractor shall furnish a new BACKHOE and new COMPACT TRACK LOADER as specified in the Schedule of Prices and in accordance with the entirety of this purchase order and associated specifications and reference documents. | Special Notice | 423810 | Total Small Business Set-Aside | 07/02/2026 | 07/16/2026 | - | |
The contractor shall furnish a new BACKHOE and new COMPACT TRACK LOADER as specified in the Schedule of Prices and in accordance with the entirety of this purchase order and associated specifications and reference documents. | Combined Synopsis | 423810 | Total Small Business Set-Aside | 06/29/2026 | 07/16/2026 | - | |
Award Notice | Awarded | 423830 | No Set-Aside | 06/17/2026 | Open | - |
Additional Details
Solicitation Number
DMD260016
Archive Date
May 29, 2026
Office Address
Williston, VT, 05495