CNC Remedial Maintenance (RM) Services

Amendment 00002 An Amendment to the Solicitation has been attached. The due date for responses to the RFP is extended from 12:30 PM (local) on 16 Feb 2021 to 12:30 PM (local) on 22 Feb 2021 due to weather related events beyond the control of Government or contractors. All other terms of the solicitation remain in full force and effect. Update - 16 February Due to inclement weather Tinker AFB is closed until tomorrow, 17 February. The base closure will likely be extended with more inclement weather expected later today. The due date for responses will be extended again once the extent of the base closure is known. Please due not try to access Tinker AFB today. Question & Answer A question and answer document has been attached. This document is provided to clarify the PWS. There will be no amendment to the PWS for the solicitation. An Amendment to the Solicitation has been attached. The due date for responses to the RFP is extended from 10:00 AM (local) on 12 Feb 2021 to 12:30 PM (local) on 16 Feb 2021 due to weather related events beyond the control of Government or contractors. All other terms of the solicitation remain in full force and effect. Solicitation The Contractor shall provide the technical expertise, training, engineering support, parts, material, and travel necessary to enable the Government to maintain and repair 16 Government-owned Computer Numerical Control (CNC) equipment located in at/for Tinker Air Force Base, Oklahoma. The Contractor shall provide support as required to perform annual Health Assessments (HA) and provide a Preventive Maintenance (PM) review for the Government to keep the equipment functioning safely, effectively, and efficiently with the goal being downtime reduction. Upon addition discrete task order, the Contractor shall also provide tiered Remedial Maintenance (RM) services to return damaged or malfunctioning machines to service. Level one support shall consist of the Contractor providing technical support by telephone to the Government. Level-two support occurs when level-one support is not adequate to return the system to operational status within eight (8) hours. After a level-two initial assessment, if the required repair is OEM specific in nature; meaning it could involve proprietary or specialized knowledge, OEM specific software, configuration, tooling, etc., a Level-three support action is initiated where the contractor shall coordinate with the appropriate OEM/vendor and provide a written repair estimate to the Government COR no later than five (5) business days from assessment.