MT-1 Processing Services

MT-1 PERFORMANCE OBJECTIVES, GOALS, AND OUTCOMES. FEMA requires that offeror's proposed solutions must comply with all statutes and demonstrate working knowledge of applicable regulations, policies, guidelines, and specifications that affect the National Flood Insurance Program (NFIP), Federal Insurance and Mitigation Administration (FIMA), FEMA, and DHS. Offeror's proposed solutions must demonstrate innovation, flexibility, subject matter expertise, and increasing efficiencies while delivering increased effectiveness given the government's continuing resource constraints. Details on MT-1 Processing can be found at http://www.fema.gov/letter-map-amendment-letter-map-revision-based-fill-process Objective 1 - Produce quality MT-1s in a timely manner Provide end-to-end processing and management of all MT-1 submissions, including hard copies, digital submission, mass Letter of Map Amendments (LOMAs), and Letters of Determination Review (LODRs). Coordinate with the Customer and Data Services (CDS) contractor on Letter of Map Change (LOMC) Clearinghouse, National Flood Hazard Layer (NFHL) and FEMA Map Information Exchange (FMIX) issues and processes. Coordinate with the Production and Technical Services (PTS) contractor(s) as needed. Objective 2 - Achieve a significant reduction in the overall cost of processing MT-1s Achieve a marked reduction in the overall cost of processing MT-1s in each year of the contract. Objective 3 - Support the continued growth and utilization of online tools Support the continued growth and utilization of online MT-1 tools (e.g. eLOMA- electronic Letter of Map Amendment). Provide audits of online submissions and training as needed. Provide tools and methods to largely reduce or eliminate paper submissions and case files over the course of the period of performance. Objective 4 - Provide Program Management and Subject Matter Expertise in support of Risk MAP Provide Program Management services for the contract, as well as limited level of effort MT-1 Processing Subject Matter Expertise to program-wide initiatives such as for Information Technology business and technical requirements, annual programming and planning, and Risk MAP communications and outreach, and the universal objectives listed below. This is separate from the efforts in Objective 1 specific to MT-1 processing coordination with FMIX, PTS contractors, etc.