Notice ID: 36bfa99e6f0640a194a97a5cab677c56Special Notice
Genesys Cloud Call Center Products and Services
Archived on February 3, 2025. Original response deadline: . Full description on SAM.gov.
Overview
- Response deadline
- 11:00 AM UTC−05:00
- Posted
- January 15, 2026
- Notice type
- Special Notice
- Set-aside
- Women-Owned Small Business
- NAICS
- 541519: Other Computer Related Services
- Agency
- Department of Veterans Affairs
Notice details
- Office
- TECHNOLOGY ACQUISITION CENTER NJ (36C10B)
- Place of performance
- Eatontown, New Jersey
- PSC
- DA10: IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE
- Last updated
- Aug 21, 2026
Identifiers
- Solicitation number
- None assigned
- Notice ID
- 36bfa99e6f0640a194a97a5cab677c56
Description
This amendment is to inform all potential vendors the government intends to proceed issuing an RFQ on NASA SEWP V for Genesys Cloud CX3 (Call Center) Products and Services ( Previously Titled Genesys Cloud Customer Experience IAAS) This is a competitive acquisition for a Woman Owned Small Business (WOSB) set aside. This will be a firm fixed price contract. It will be a one base year period with four 12-month option periods. Per FAR 7.102(a), Agencies shall perform acquisition planning and conduct market research for all acquisitions.
Award Overview
Contacts
Contracting Officer
Primary Contact
Secondary Contact
Documents
No documents available.
Lifecycle
No additional notices in this lifecycle.
Similar Opportunities
Additional Details
Solicitation Number
Not available
Archive Date
Feb 3, 2025
Office Address
EATONTOWN, NJ, 07724