Notice ID: d178926939ef4d9c975805222a10e3b9SolicitationArchived
NICEinContact Software Licenses
Archived on June 11, 2026. Original response deadline: . Full description on SAM.gov.
Overview
- Response deadline
- 5:00 PM EDT
- Posted
- May 20, 2026
- Notice type
- Solicitation
- Set-aside
- Total Small Business Set-Aside (FAR 19.5)
- NAICS
- 513210: Software Publishers
- Agency
- Department of WarDepartment of the Navy
Notice details
- Office
- NAVSUP.NAVSUP GLOBAL LOGISTICS SUPPORT.NAVSUP FLC NORFOLK.NAVSUP FLT LOG CTR NORFOLK
- Place of performance
- Millington, Tennessee, 38054
- PSC
- DA01: IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
- Last updated
- Oct 30, 2026
- First published
- Last updated on SAM.gov
Identifiers
- Solicitation number
- N0018926QD106
- Notice ID
- d178926939ef4d9c975805222a10e3b9
Description
This requirement is for 41 software-as-a-service (SaaS) platform provider licenses by NICE inContact. NICE inContact is a cloud-based contact center software platform used to manage customer interactions across voice, email, chat, and social media. Navy Recruiting Command (NRC) utilizes this service to assist chat agents with responses to inquiries from civilians who are looking for information about joining the Navy, quickly, easily and accurately.
Award Overview
Contacts
Contracting Officer
Primary Contact
Documents
Lifecycle
- 3Version 3SolicitationArchivedCurrent
NICEinContact Software Licenses
Similar Opportunities
Additional Details
Solicitation Number
N0018926QD106
Archive Date
Jun 11, 2026
Office Address
NORFOLK, VA, 23511-3392