HFP Multifunctional Device (MFD) Support and

The FDA Human Foods Program (HFP) is seeking to continue a maintenance agreement and obtain on-site support for current Konica Minolta (KM) Bizhub ‘4 and 8’ model MFD and new Konica Minolta Bizhub ‘0’ model MFDs between six HFP building locations. We are seeking a contractor with the manufacturer's specifications to include a base plus one option year. These MFDs are utilized in offices with high volume needs regarding the size and number of photocopies/prints/scans required for various document types. Due to budget cuts, HFP decreased MFD coverage in FY2025 under a one-year maintenance contract (NNG15SD39B) awarded in 2025. Coverage will now cover MFDs for 44 machines with only an OEM Manufacturer with Genuine Parts, Certified and Authorized as a Service Provider. Technicians should be authorized certified trained on OEM Konica hardware.