Oral Communications

The Orientation Training Division is devoted to helping new Department of State Civil Service employees better understand the overall organization in which they work, the terms of their employment and the competencies needed for success in the organization. All Department of State employees, regardless of their position, are required to speak with their fellow workers, their supervisors and the public. The success of the employee, and the success of the Department, depends on individuals being able to effectively communicate. These training sessions will address the Office of Personnel Management's (OPM) fundamental competency area of oral communication skills.