CALL CENTER HOSTED SOLUTION

AMENDMENT 1 POSTED TO SHOW ALL QUESTIONS ASKED AND ANSWERED. RESPONSE DATE EXTENDED TO THE 23RD OF JULY, 2021 AND NAICS CODE ON SF1449 CORRECTED. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; offers are being requested and a written solicitation is attached. The solicitation number is SV0116-21 and this solicitation is issued as a Request for Proposal (RFP). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2021-05. The North American Industry Classification System code is 517911, TELECOMMUNICATIONS RESELLERS.. This requirement is 100% Set Aside for a Small Business. Small Business size standard is 1500 employees. Solicitation is issued as a TWO (2) year base with one – one year option period (if exercised), fixed price, indefinite delivery/indefinite quantity type contract, for HOSTED CALL SOLUTIONS UTILIZED WITHIN OUR CENTERS