Electronic Security Systems (ESS) Maintenance

The contractor shall provide all necessary personnel, management, equipment, tools, materials, supervision, to perform maintenance, adjustments, installations, surveying, removal, repair, replacement services, projects, system administration, and Cyber Security Information Assurance (IA) for each Electronic Security System (ESS) under this contract at Fort Hood, Texas. The ESS's covered under the scope of this contract are the Intrusion Detection System (IDS), Closed Circuit Television (CCTV), Electronic Entry Control System (EECS), and the Directorate of Emergency Services Secure Law Enforcement Network (SLEN). The SLEN is also a large scaled system equal in size to the CCTV's system; however, it has the potential of being downsized or decommissioned during the performance of the contract. The Fort Hood IDS System is the Integrated Commercial Intrusion Detection System (ICIDS-II). There are two separate ICIDS II systems; one for the protection of 600 zones protecting Headquarter buildings, firearm warehouses, document storage buildings, ammunition bunkers, in addition to other type zones. The other ICIDS II system is dedicated to the protection of 20 plus Sensitive compartmented Information Facilities (SCIF). The EECS services 8 facilities and also resides on the larger ICIDS II system utilizing the SAFEnet access control application. The CCTV system has approximately 350 cameras across the installation at various installation access control points and mission essential vulnerable areas. The CCTV system currently resides on the SLEN and are supported with 40 plus digital video recorders. The most recent quantities of the ESS listed above will be found in Attachment 6 (Fielded ESS). The contractor performing the required services shall be a Monitor Dynamics (MD) Certified ICIDS II Service Provider. All Contractor personnel maintaining, servicing, installing, repairing hardware and software of the IDS or EECS shall be certified as an MD trained technician or system administrator depending on services provided for the ICIDS II system. The contractor shall ensure each ESS remains in an operational status and ensure applicable Cyber Security IA measures are applied in accordance with Army Regulations and Department of Defense (DoD) standards. The Department of the Army approved commercial IDS system for Fort Hood is ICIDS-II, SAFEnet version 6.2.1.6, service pack 4. There is the potential that a new service pack may be installed with supporting hardware during the period of performance of this contract. The Contractor shall ensure the ICIDS primary and secondary servers are maintained and remain Cyber Security IA compliant, at all times. The maintenance and compliance includes all monitoring, work stations, and EECS enrollment stations associated with ICIDS II. The CCTV is a large scale networked system that is spread out across 33 locations and requires continuous monitoring and maintenance by qualified and certified Contractor personnel.