7E20: Hardware, software, and other equipment for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, workspace, collaboration and productivity software, printers and other central printing or output needs. A/V and VTC includes equipment typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Workspace includes physical desktops, laptops, thin client, and peripherals (monitors, mouses, keyboards). Helpdesk and Deskside support includes hardware, software and equipment needed to troubleshoot, repair, and manage client computing devices. Collaboration and productivity software includes tools used to author, create, collaborate and share documents and other content.
IT › Product · Figures are FPDS award actions reporting this code.
Product code
Active
Overview
- FY2026 obligations
- $1.88B
- $1,881,269,204awarded under 7E20
- FY2027 to date
- $23.39M
- $23,392,486160 awards · year to date
- FY2026 awards
- 6,845
- awards with an action under this code
Obligations by fiscal year of action
- FY2027: $23,392,486 (year to date)
- FY2026: $1,881,269,204
- FY2025: $2,181,202,423
- FY2024: $2,342,735,846
- FY2023: $2,725,127,921
- FY2022: $1,862,512,925
Total across 6 fiscal years: $11,016,240,805
* Year to date.
Source: FPDS award actions reporting this PSC. Obligations are the sum of the obligation on each action (modifications included). Department of Defense actions appear about 90 days after they are signed.
Definition
- Official name
- Hardware, software, and other equipment for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, workspace, collaboration and productivity software, printers and other central printing or output needs. A/V and VTC includes equipment typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Workspace includes physical desktops, laptops, thin client, and peripherals (monitors, mouses, keyboards). Helpdesk and Deskside support includes hardware, software and equipment needed to troubleshoot, repair, and manage client computing devices. Collaboration and productivity software includes tools used to author, create, collaborate and share documents and other content.
- Short name
- IT and Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW)
- Category
- IT › Product
- Status
- Active since April 2, 2022
- Includes
- Software for e-mail, communications, messaging, word processing, spreadsheets, presentations, desktop publishing, graphics and others. Software that is licensed for use indefinitely. This can also be referred to as perpetual, indefinite, permanent, continuous, or ever lasting.
Top buying agencies
FY2024–FY2026 · awarding sub-tier agencies
| Rank | Agency | Obligated | |
|---|---|---|---|
| 1 | Department Of The Air Force | $871,623,488 | 13.6% |
| 2 | Department Of The Navy | $775,155,938 | 12.1% |
| 3 | Internal Revenue Service | $729,026,268 | 11.4% |
| 4 | Department Of The Army | $473,943,922 | 7.4% |
| 5 | Veterans Affairs, Department Of | $452,311,231 | 7.1% |
| 6 | Defense Information Systems Agency | $350,473,168 | 5.5% |
| 7 | Defense Logistics Agency | $335,514,464 | 5.2% |
| 8 | National Institutes Of Health | $265,853,287 | 4.2% |
| 9 | Federal Bureau Of Investigation | $249,913,011 | 3.9% |
| 10 | U.S. Immigration And Customs Enforcement | $180,657,305 | 2.8% |
Top vendors
FY2024–FY2026
| Rank | Vendor | Obligated | ||
|---|---|---|---|---|
| 1 | FCN, INC. | $543,850,230 | 971 | 8.5% |
| 2 | DELL MARKETING L.P. | $391,737,743 | 52 | 6.1% |
| 3 | NEW TECH SOLUTIONS, INC. | $290,620,976 | 2,761 | 4.5% |
| 4 | HPI FEDERAL LLC | $230,271,591 | 945 | 3.6% |
| 5 | DELL FEDERAL SYSTEMS L.P. | $220,897,861 | 578 | 3.4% |
| 6 | DYNAMIC SYSTEMS, INC. | $214,547,529 | 54 | 3.3% |
| 7 | NCS TECHNOLOGIES, INC. | $206,263,714 | 135 | 3.2% |
| 8 | STERLING COMPUTERS CORPORATION | $181,501,122 | 846 | 2.8% |
| 9 | MINBURN TECHNOLOGY GROUP, LLC | $179,395,852 | 38 | 2.8% |
| 10 | THUNDERCAT TECHNOLOGY, LLC | $173,136,209 | 333 | 2.7% |