DE10: End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content.
IT › Capability As a Service · Figures are FPDS award actions reporting this code.
Service code
Active
Overview
- FY2026 obligations
- $901.62M
- $901,622,793awarded under DE10
- FY2027 to date
- $9.54M
- $9,538,38453 awards · year to date
- FY2026 awards
- 815
- awards with an action under this code
Obligations by fiscal year of action
- FY2027: $9,538,384 (year to date)
- FY2026: $901,622,793
- FY2025: $799,297,701
- FY2024: $831,553,623
- FY2023: $759,449,379
- FY2022: $495,901,864
Total across 6 fiscal years: $3,797,363,744
* Year to date.
Source: FPDS award actions reporting this PSC. Obligations are the sum of the obligation on each action (modifications included). Department of Defense actions appear about 90 days after they are signed.
Definition
- Official name
- End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content.
- Short name
- IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools
- Category
- IT › Capability As a Service
- Status
- Active since April 2, 2022
- Includes
- Software for e-mail, communications, messaging, word processing, spreadsheets, presentations, desktop publishing, graphics and others.
- Note
- Software as a Service, Service Contracts, Subscription based software provisioning, and device rentals are considered services.
Top buying agencies
FY2024–FY2026 · awarding sub-tier agencies
| Rank | Agency | Obligated | |
|---|---|---|---|
| 1 | Department Of The Air Force | $678,453,690 | 26.8% |
| 2 | Department Of The Navy | $532,778,728 | 21.0% |
| 3 | Veterans Affairs, Department Of | $175,719,517 | 6.9% |
| 4 | Internal Revenue Service | $168,968,710 | 6.7% |
| 5 | National Oceanic And Atmospheric Administration | $154,031,430 | 6.1% |
| 6 | Federal Aviation Administration | $103,572,505 | 4.1% |
| 7 | Usda, Departmental Administration | $93,598,205 | 3.7% |
| 8 | Centers For Medicare And Medicaid Services | $88,008,004 | 3.5% |
| 9 | Office Of The Secretary | $57,642,261 | 2.3% |
| 10 | Washington Headquarters Services | $47,231,999 | 1.9% |
Top vendors
FY2024–FY2026
| Rank | Vendor | Obligated | ||
|---|---|---|---|---|
| 1 | DELL MARKETING L.P. | $328,954,880 | 5 | 13.0% |
| 2 | LEIDOS, INC. | $289,534,422 | 21 | 11.4% |
| 3 | GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. | $166,980,597 | 19 | 6.6% |
| 4 | DELL FEDERAL SYSTEMS L.P | $146,307,010 | 16 | 5.8% |
| 5 | RAYTHEON COMPANY | $119,389,172 | 2 | 4.7% |
| 6 | SCIENCE APPLICATIONS INTERNATIONAL CORPORATION | $103,572,505 | 30 | 4.1% |
| 7 | THIRDPACKET TECHNOLOGIES LLC | $88,008,004 | 1 | 3.5% |
| 8 | LEIDOS, INC. | $66,816,758 | 27 | 2.6% |
| 9 | EARTH RESOURCES TECHNOLOGY, LLC | $62,327,929 | 2 | 2.5% |
| 10 | PECKHAM VOCATIONAL INDUSTRIES, INC. | $53,802,011 | 1 | 2.1% |