GovChime
UEI: DYR9UKHXVAN5 • CAGE: 9CB79

CUSTOMER SERVICE REVIEW, INC. (PA)

Registration facts

SAM.gov registration as of

SAM.gov registration
Active
Registration expiration date Jan 25, 2027

Registration

Entity structure
Corporate Entity (Not Tax Exempt)
Business start date
Aug 1, 1990 (36 years)
Location
Wayne, PA
State of incorporation
Pennsylvania

Source: SAM.gov entity registration and FPDS contract actions recorded under UEI DYR9UKHXVAN5. GovChime does not check exclusions.

Performance

Capabilities

SBA certifications

  • SBA-Certified Women-Owned Small Business

Business types self-reported in SAM.gov registration:

  • Self Certified Small Disadvantaged Business
  • Women-Owned Small Business
  • Woman-Owned Business

Product and service codes (PSC)

  • R422Professional, Administrative & Management Support
  • R699Professional, Administrative & Management Support
  • U099Education and Training

Federal Capability Statement

Since 1990, Customer Service Review, Inc. (CSR Inc.) has been a woman owned, leading provider of Quality Assurance Programs conducted via customer and employee satisfaction surveys, call center quality measurement, customer service training, performance assessment and incentive programs and social media monitoring. Although we provide an array of services, the programs mentioned above are targeted specifically to increasing front-line customer service performance and driving an improved experience for your employees and clients.

Capabilities & Services

Customer Experience
Call Center Monitoring
Mystery Shopping
Mystery Calling
Polling
Employee Surveys
Satisfaction Surveys
Quality Assurance
Training

Contracts

Contact Info

As of . Source: SAM.gov Points of Contact.

SAM.gov registration for CUSTOMER SERVICE REVIEW, INC. lists a physical address and a separate mailing address, along with 3 verified points of contact. Past Performance contacts are the recommended outreach channel for due-diligence references; Government Business contacts handle procurement-facing correspondence.

Source: SAM.gov entity registration. Contacts displaying numeric or placeholder names have been filtered (defense-in-depth).

Physical Address

112 LANTOGA RD

#4

WAYNE, PA, 19087

USA

Mailing Address

112 LANTOGA RD

#4

WAYNE, PA, 19087

USA

Government Business Contact

SHERRY LUCE

PRESIDENT & CEO

112 LANTOGA RD

#4

WAYNE, PA, 19087

USA

Electronic Business Contact

Sherry Luce

President & CEO

112 Lantoga rd

#4

Wayne, PA, 19087

USA

Government Business Alternate Contact

SHERRY LUCE

PRESIDENT & CEO

112 LANTOGA RD

#4

WAYNE, PA, 19087

USA

Additional Details

As of . Source: SAM.gov Entity Registration.

CUSTOMER SERVICE REVIEW, INC. has no active federal suspension or debarment on record in SAM.gov. Current SAM.gov registration expires January 25, 2027.

Source: SAM.gov entity registration (FAR responses, registration status). Always verify active exclusions against the authoritative record on SAM.gov before contract award.

Compliance & Risk Assessment

Source: SAM.gov FAR responses

Suspension/Debarment Status

SAM.gov registration reports no active exclusion

Public Display

Entity information is publicly displayed

Disaster Relief Registry

Not registered for disaster relief

Bonding Information

No bonding information provided

EDI

Not declared in SAM.gov

Business Structure

Source: SAM.gov
Profit Structure:For Profit Organization
Organization:Subchapter S Corporation

Registration Details

Source: SAM.gov

Initial Registration

Aug 8, 2022

Last Update

Jan 27, 2026

Registration Activation

Active — Jan 27, 2026

Fiscal Year End

1231

Country of Incorporation

USA

Congressional District

05