GovChime
UEI: J72ZSYBDWC91 • CAGE: 9CBH1

THE ASCENT GROUP, INC. (GA)

Registration facts

SAM.gov registration as of

SAM.gov registration
Active
Registration expiration date Apr 8, 2027

Registration

Entity structure
Corporate Entity (Not Tax Exempt)
Business start date
Nov 13, 1989 (36 years)
Location
Athens, GA
State of incorporation
Georgia
Purpose of registration
All Awards

Source: SAM.gov entity registration and FPDS contract actions recorded under UEI J72ZSYBDWC91. GovChime does not check exclusions.

Performance

Capabilities

NAICS codes

Small: small business for that NAICS, self-certified in SAM.gov registration.

SBA certifications

  • SBA-Certified Women-Owned Small Business, certified Nov 15, 2022
  • SBA Certified HUBZone Firm, certified Sep 22, 2023

Business types self-reported in SAM.gov registration:

  • Self Certified Small Disadvantaged Business
  • Women-Owned Small Business (WOSB) Joint Venture eligible under the WOSB Program
  • Women-Owned Small Business
  • Women-Owned Business
  • Self-Certified HUBZone Joint Venture

Product and service codes (PSC)

  • R799SUPPORT- MANAGEMENT: OTHER

Federal Capability Statement

The Ascent Group, Inc. is a management consulting firm specializing in improving the customer experience through diagnostic assessments, benchmarking, best practice discovery, and business process improvement. With more than 25 years of utility consulting experience, our firm brings a broad depth of customer service improvement and best practices knowledge and is capable of both independent perspective combined with flexible and responsive delivery of consulting services. We provide custom benchmarking and best practice discovery services to companies. Past projects have explored such topics as IVR self-service technologies to broader studies of customer service operating functions, including: Contact Centers, Credit Issuance, Revenue Recovery, Billing, and Remittance Processing. We also conduct primary research. Topics explored include first contact resolution, call quality management, self-service, contact center strategies, eService, and field service delivery.

Capabilities & Services

Management Consulting
Customer Service
Operational Improvement
Business Process Improvement
Customer Service Benchmarking
Management Audit
Customer Service Review
Customer Service Consulting
Call Center Consulting
Meter Reading Consulting
Utility Customer Service Consulting

Contracts

Contact Info

As of . Source: SAM.gov Points of Contact.

SAM.gov registration for THE ASCENT GROUP, INC. lists a physical address and a separate mailing address, along with 2 verified points of contact. Past Performance contacts are the recommended outreach channel for due-diligence references; Government Business contacts handle procurement-facing correspondence.

Source: SAM.gov entity registration. Contacts displaying numeric or placeholder names have been filtered (defense-in-depth).

Physical Address

120 RIVER OAK WAY

ATHENS, GA, 30605

USA

Mailing Address

120 RIVER OAK WAY

ATHENS, GA, 30605

USA

Government Business Contact

Christine Kozlosky

President

120 River Oak Way

Athens, GA, 30605

USA

Electronic Business Contact

Christine Kozlosky

President

120 River Oak Way

Athens, GA, 30605

USA

Additional Details

As of . Source: SAM.gov Entity Registration.

THE ASCENT GROUP, INC. has no active federal suspension or debarment on record in SAM.gov. Current SAM.gov registration expires April 8, 2027.

Source: SAM.gov entity registration (FAR responses, registration status). Always verify active exclusions against the authoritative record on SAM.gov before contract award.

Compliance & Risk Assessment

Source: SAM.gov FAR responses

Suspension/Debarment Status

SAM.gov registration reports no active exclusion

Public Display

Entity information is publicly displayed

Disaster Relief Registry

Not registered for disaster relief

Bonding Information

No bonding information provided

EDI

Not declared in SAM.gov

Business Structure

Source: SAM.gov
Profit Structure:For Profit Organization
Organization:Subchapter S Corporation

Registration Details

Source: SAM.gov

Initial Registration

Aug 8, 2022

Last Update

Apr 10, 2026

Registration Activation

Active — Apr 10, 2026

Fiscal Year End

12/31

Country of Incorporation

USA

Congressional District

10