GovChime
AWARDBPA CALLOther than small business

BPA call 70FBTX23F00000021TTEC GOVERNMENT SOLUTIONS LLC

Overview

Award facts

Net obligations
$140.8K
$140,805of $140.8K potential value
Outlays (paid to date)
$48.23K
$48.23K paid of $140.8K obligated$48,234
Period of performance
Apr 17, 2023 to Apr 16, 2024
Ended
Modifications
1
Latest action Nov 20, 2025
Contract type
BPA call
PIID 70FBTX23F00000021

Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.

Description of requirement

THE PURPOSE OF THIS REQUIREMENT IS TO ESTABLISH A CALL ORDER AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER CONTRACT IN SUPPORT OF FEMAS DISASTER RESPONSE FOR PMO DUTI-READINESS.

Dates and value

Award date
Signed on Apr 13, 2023
Potential end of performance
Nov 20, 2025
Current value
$140,805Base and exercised options
Potential value (if all options are exercised)
$140,805
Parent contract vehicle
70FBTX21A00000004 (BPA, single award) — 7 orders recorded under it

Obligations by fiscal year of action

  • FY2026: -$21,962 (de-obligation)
  • FY2023: $162,767

Total across 2 fiscal years: $140,805

Net de-obligation in that fiscal year (obligations withdrawn).

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Nov 20, 2025. View on USAspending · Recipient on SAM.gov

Recipient

NameTTEC GOVERNMENT SOLUTIONS LLC
LocationGREENWOOD VILLAGE, CO
UEIZSFKFBKXEXX3
CAGE code36PV4
Business sizeOther than small businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt
Parent companyTTEC GOVERNMENT SOLUTIONS LLC

Business types and certifications

For-profit organizationLimited liability companyCorporation (not tax-exempt)

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. Department of Homeland Security
  2. Federal Emergency Management Agency
  3. TEXAS NPSC(TXNP)
Funded by
  1. Department of Homeland Security
  2. Federal Emergency Management Agency
  3. REGION 6
Funded from
Base/non-major disastersProgram activities070-0702Federal accounts (agency financial reports)

Place of performance

Place of performance
Centennial, Arapahoe County, Colorado 80112-2588
Congressional district (place of performance)
CO-06As reported at the time of the action

Classification and competition

Classification

NAICS
541519OTHER COMPUTER RELATED SERVICES
Product or service (PSC)
R702SUPPORT- MANAGEMENT: DATA COLLECTION (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
Not reported
Contract pricing
Labor hoursZ

Solicitation and notices

Solicitation ID
70FBTX23Q00000004(as reported)
Solicitation date
Apr 5, 2023

Contract details

Cost Accounting Standards clause
Not applicable exempt from CASX
Service Contract Act labor standards
No
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Performance-based service acquisition
Yes - service where PBA is used.Y

Transaction history

Modification history

Base award
Apr 13, 2023Base obligation at award: $162,767
Latest action
Nov 20, 2025 — CloseoutModification P00001; obligation change -$21,962; administrative: no change in scope or value
Actions by type
  • Base award1
  • Closeout1
2 actions recorded, Apr 13, 2023 to Nov 20, 2025; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No
Latest action: change in base and exercised options
-$21,962
Latest action: change in base and all options
-$21,962

Socio-economic and policy

Inherently governmental functions
Other functionsOT
Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
Yes

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
BPA callA
Parent vehicle type
BPAE
Parent vehicle: multiple or single award
Single awardS
Parent vehicle agency
Federal Emergency Management Agency7022
Awarding agency code
7000
Awarding sub-tier code
7022
Contracting office code
70FBTX
Transactions recorded under this award key
2

Funding

Funding agency code
7000
Funding sub-tier code
7022
Funding office code
70FPR6
Treasury accounts
  • 070-X-0702-000
Object classes
  • 25.1: Advisory and assistance services
Disaster or emergency funding (DEFC)
  • AAB: Emergency P.L. 117-328
  • AAD: Disaster P.L. 117-328
  • AAI: Disaster P.L. 118-47
  • S: Disaster P.L. 116-260