GovChime
AWARDDELIVERY ORDEROther than small business

Delivery order 75FCMC22F0099VERINT AMERICAS INC.

Overview

Award facts

Net obligations
$214.28K
$214,278of $428.56K potential value
Outlays (paid to date)
$214.28K
$214.28K paid of $214.28K obligated$214,278
Period of performance
Sep 6, 2022 to Sep 5, 2024
Ended
Modifications
2
Latest action Jul 2, 2025
Contract type
Delivery order
PIID 75FCMC22F0099

Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.

Description of requirement

MEDICAID.GOV CUSTOMER SATISFACTION ASSESSMENT AND IMPROVEMENT SERVICES, "OPERATING PLAN TITLE: MEDICAID/CHIP/BHP WEBSITE MANAGEMENT AND DEVELOPMENT"

Dates and value

Award date
Signed on Aug 16, 2022
Potential end of performance
Sep 4, 2024
Current value
$428,557Base and exercised options
Potential value (if all options are exercised)
$428,557
Parent contract vehicle
GS10F0044W (FSS, multiple award) — 29 orders recorded under it

Obligations by fiscal year of action

  • FY2023: $108,722
  • FY2022: $105,556

Total across 2 fiscal years: $214,278

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Jul 2, 2025. View on USAspending · Recipient on SAM.gov

Recipient

NameVERINT AMERICAS INC.
LocationALPHARETTA, GA
UEILUBSP8AQS2E7
CAGE code3THQ0
Business sizeOther than small businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt
Parent companyVERINT AMERICAS INC.

Business types and certifications

For-profit organizationCorporation (not tax-exempt)

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. Department of Health and Human Services
  2. Centers For Medicare And Medicaid Services
  3. OFC OF ACQUISITION AND GRANTS MGMT
Funded by
  1. Department of Health and Human Services
  2. Centers For Medicare And Medicaid Services
  3. OFC OF ACQUISITION AND GRANTS MGMT
Funded from
Program operationsProgram activities075-0511Federal accounts (agency financial reports)

Place of performance

Place of performance
Alpharetta, Fulton County, Georgia 30005-4594
Congressional district (place of performance)
GA-07As reported at the time of the action

Classification and competition

Classification

NAICS
541611ADMINISTRATIVE MANAGEMENT AND GENERAL MANAGEMENT CONSULTING SERVICES
Product or service (PSC)
R699SUPPORT- ADMINISTRATIVE: OTHER (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
Not reported
Contract pricing
Firm fixed priceJ
Offers received
1

Solicitation and notices

Solicitation ID
CMCS39320220094(as reported)
Solicitation date
Jul 15, 2022

Contract details

Subcontracting plan
Commercial subcontract planG
Major program
Foresee survey annual software subscription
Service Contract Act labor standards
No
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Performance-based service acquisition
No - service where PBA is not used.N

Transaction history

Modification history

Base award
Aug 16, 2022Base obligation at award: $105,556
Latest action
Jul 2, 2025 — CloseoutModification P00002; administrative: no change in scope or value
Latest substantive action
Aug 21, 2023 — Option exercisedModification P00001; obligation change +$108,722
Actions by type
  • Base award1
  • Option exercised1
  • Closeout1
3 actions recorded, Aug 16, 2022 to Jul 2, 2025; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Synopsized publicly (SAM.gov / FedBizOpps)
Yes
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No

Socio-economic and policy

Inherently governmental functions
Other functionsOT
Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
FSSC
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
Federal Acquisition Service4730
Awarding agency code
7500
Awarding sub-tier code
7530
Contracting office code
75FCMC
Transactions recorded under this award key
3

Funding

Funding agency code
7500
Funding sub-tier code
7530
Funding office code
75FCMC
Treasury accounts
  • 075-2022/2022-0511-000
  • 075-2023/2023-0511-000
Object classes
  • 25.2: Other services from non-Federal sources
Disaster or emergency funding (DEFC)
  • Q: Not Designated Nonemergency/Emergency/Disaster/Wildfire Suppression