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AWARDDELIVERY ORDERSmall business

Delivery order 75FCMC26F0054USA INFOTECH, LLC

Overview

Award facts

Net obligations
$1.49M
$1,491,233of $8.35M potential value
Outlays (paid to date)
$298.25K
$298.25K paid of $1.49M obligated$298,247
Period of performance
May 1, 2026 to Feb 28, 2027
Ends in 3 months
Modifications
1
Latest action Apr 30, 2026
Contract type
Delivery order
PIID 75FCMC26F0054

Contract value is the most the government could spend; obligations are what it has legally committed; outlays are what it has actually paid.

Description of requirement

THE PURPOSE OF THIS TASK ORDER IS TO AUDIT THE QUALITY OF CUSTOMER SERVICE REPRESENTATIVE (CSR) INTERACTIONS IN ITS MULTICHANNEL MEDICARE AND MARKETPLACE CONTACT CENTER. INDEPENDENTLY, AND NOT AS AN AGENT OF THE GOVERNMENT, THE CONTRACTOR SHALL FURNI

Dates and value

Award date
Signed on Apr 28, 2026
Potential end of performance
Feb 28, 2031
Current value
$1,491,233Base and exercised options
Potential value (if all options are exercised)
$8,347,502
Parent contract vehicle
47QTCA22D006N (FSS, multiple award) — 1 order recorded under it

Obligations by fiscal year of action

  • FY2026: $1,491,233

Total across 1 fiscal year: $1,491,233

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Apr 30, 2026. View on USAspending · Recipient on SAM.gov

Recipient

LocationCATONSVILLE, MD
UEIZ8KHFKXFCMZ1
CAGE code6X1D3
Business sizeSmall businessSize at award, per the contracting officer
Organization typeCorporate not tax exempt
Parent companyUSA INFOTECH, LLC

Business types and certifications

Women-ownedWomen-owned small business (WOSB)Economically disadvantaged WOSB (EDWOSB)Minority-ownedSelf-certified small disadvantaged businessSBA 8(a) program participantHUBZone firmFor-profit organizationCorporation (not tax-exempt)

Self-reported at the time of the action.

Agency and place

Awarding and funding

Funded by
  1. Department of Health and Human Services
  2. Centers For Medicare And Medicaid Services
  3. OFC OF ACQUISITION AND GRANTS MGMT
Funded from
075-0511Federal accounts (agency financial reports)

Place of performance

Place of performance
Windsor Mill, Baltimore County, Maryland 21244-1849
Congressional district (place of performance)
MD-02As reported at the time of the action

Classification and competition

Classification

Product or service (PSC)
R499SUPPORT- PROFESSIONAL: OTHER (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
Not reported
Contract pricing
Firm fixed priceJ
Offers received
5

Contract details

Subcontracting plan
Plan not requiredB
Cost Accounting Standards clause
Not applicable exempt from CASX
Certified cost or pricing data
No
Service Contract Act labor standards
No
Commercial procedures
Commercial products/servicesA
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not bundledH
Consolidated requirement
Not consolidatedD
Undefinitized action (terms not final)
No
Performance-based service acquisition
No - service where PBA is not used.N

Transaction history

Modification history

Base award
Apr 28, 2026Base obligation at award: $1,491,233
Latest action
Apr 30, 2026 — Other administrative actionModification P00001; administrative: no change in scope or value
Actions by type
  • Base award1
  • Other administrative action1
2 actions recorded, Apr 28, 2026 to Apr 30, 2026; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Local area set-aside
No
Synopsized publicly (SAM.gov / FedBizOpps)
Yes
Simplified procedures for commercial items
No
A-76 (FAIR Act) action
No

Pricing and financing

Paid by purchase card
No

Socio-economic and policy

Inherently governmental functions
Other functionsOT
Recovered materials and sustainability
No clauses included and no sustainability includedC
EPA-designated product
Not requiredE
Clinger-Cohen Act planning (IT)
No

Place and origin

Domestic or foreign entity
U.S. owned businessA
Country of product or service origin
United statesUSA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
Delivery orderC
Parent vehicle type
FSSC
Parent vehicle: multiple or single award
Multiple awardM
Parent vehicle agency
Federal Acquisition Service4732
Awarding agency code
7500
Awarding sub-tier code
7530
Contracting office code
75FCMC
Transactions recorded under this award key
2

Funding

Funding agency code
7500
Funding sub-tier code
7530
Funding office code
75FCMC
Treasury accounts
  • 075-2026/2026-0511-000
  • 075-X-0511-000
Object classes
  • 25.2: Other services from non-Federal sources
Disaster or emergency funding (DEFC)
  • Q: Not Designated Nonemergency/Emergency/Disaster/Wildfire Suppression