GovChime
AWARDDOOther than small business

Do GSA0009AA0498SYKES ACQUISITION, LLC

Overview

Award facts

Period of performance
Dec 18, 2014 to Jan 31, 2015
Ended
Modifications
65
Latest action Dec 18, 2014
Contract type
Do
PIID GSA0009AA0498

Description of requirement

NATIONAL CONTACT CENTER (NCC) PROGRAM SUPPORT SERVICES

Dates and value

Award date
Signed on Sep 21, 2009
Parent contract vehicle
GS00V08PDD0064 — 1 order recorded under it

Source: Federal Procurement Data System contract actions as published by SAM.gov and USAspending.gov; latest action recorded Dec 18, 2014. View on USAspending · Recipient on SAM.gov

Recipient

NameSYKES ACQUISITION, LLC
LocationTAMPA, FL
UEIMDNDGV7WSNN7
Business sizeOther than small businessSize at award, per the contracting officer
Parent companySYKES ENTERPRISES, INCORPORATED

Business types and certifications

For-profit organizationLimited liability companyCorporation (not tax-exempt)

Self-reported at the time of the action.

Agency and place

Awarding and funding

Awarded by
  1. General Services Administration
  2. Office Of The Administrator
  3. THE INTERNAL ACQUISITION DIVISION (IAD)
Funded by
  1. General Services Administration
  2. Office Of Citizen Services And Innovative Technologies
  3. GSA/OCSIT

Place of performance

Place of performance
Washington, District Of Columbia County, District Of Columbia 20405-0001
Congressional district (place of performance)
DC-98As reported at the time of the action

Classification and competition

Classification

NAICS
519190ALL OTHER INFORMATION SERVICES
Product or service (PSC)
D399IT AND TELECOM- OTHER IT AND TELECOMMUNICATIONS (service)

Competition

Extent competed
Full and open competitionA
Solicitation procedures
Subject to multiple award fair opportunityMAFO
Set-aside
No set-aside used
Contract pricing
Firm fixed priceJ
Offers received
9

Contract details

Certified cost or pricing data
No
Service Contract Act labor standards
Yes
Government-furnished property
Transaction does not use GFE/GFPN
Bundled requirement
Not a bundled requirementD
Consolidated requirement
No
Undefinitized action (terms not final)
No
Multi-year contract
No
Performance-based service acquisition
Yes - service where PBA is used.Y

Transaction history

Modification history

Base award
Sep 21, 2009Base obligation at award: $324,900
Latest action
Dec 18, 2014 — Funding onlyModification PA065; obligation change +$240,000; funding only: changes obligations, not scope
Latest substantive action
Apr 30, 2014 — Supplemental agreement (within scope)Modification PS061
Latest funding action
Dec 18, 2014 — Funding onlyModification PA065; obligation change +$240,000; funding only: changes obligations, not scope
Actions by type
  • Base award1
  • Funding only30
  • Supplemental agreement (within scope)22
  • New work added (outside scope)6
  • Option exercised4
  • Other administrative action3
66 actions recorded, Sep 21, 2009 to Dec 18, 2014; each action counted once.

All contract data

All contract data

Every other field reported for this award, as of its latest reported action

Competition

Evaluation preference
No preference used
Simplified procedures for commercial items
No

Pricing and financing

Paid by purchase card
No

Socio-economic and policy

Recovered materials and sustainability
No clauses included and no sustainability incluC
EPA-designated product
Not requiredE

Place and origin

Domestic or foreign entity
U.S. owned businessA
Place of manufacture
Not a manufactured end productC

Structure

Award or IDV
Award
Award type
DoC
Parent vehicle agency
Office Of The Administrator4705
Awarding agency code
4700
Awarding sub-tier code
4705
Contracting office code
AA000
Transactions recorded under this award key
66

Funding

Funding agency code
4700
Funding sub-tier code
4760
Funding office code
NN000